Customer reviews from hp.com
HP - 27-CR11 27" FHD Touch AIO Intel Ultra 7 155U, 16GB, 512GB, W11 - White
Average customer rating
4.4
(255 Reviews)
Rating breakdown 255 reviews
5 Stars
186
4 Stars
28
3 Stars
13
2 Stars
6
1 Star
22
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for HP - 27-CR11 27" FHD Touch AIO Intel Ultra 7 155U, 16GB, 512GB, W11 - White
Posted by: Roger T12
from Alabama
Verified Purchase:Yes
Easy to setup & transfer everything from my old computer. Love the height adjustment on the base, but is not as sturdy with the small base. The positives of all HP Desktops apply. It is sometimes slow to load after a restart for some reason. Also I can not tell the difference between my old 16 ram & this new 32 ram. I like this computer. Just not sure if it was worth all the Upgrades I added over my last computer. Fortunately I got a Great Sale Price & Rebate which makes it worth the price I ended up paying. Overall I would Recommend this computer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Brenda R.
Verified Purchase:Yes
I am happy and satisfied with my new HP desktop. It is everything I wanted and thought it would be. I previously owned a HP desktop for the past 10 years and since it was outdated, I upgraded to another HP desktop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Tracey B
from Red Bank, NJ
Verified Purchase:Yes
My old Del had crashed and I was devasted that I had lost everything. Shame on me for not having a backup in place. My son was able to get my data off the old drive, and it was easy to move what I needed into new files onto the HP. I am now alphabetically organized. My recipes are so much easier to locate now.
I am a disabled senior, and installation was a simple matter of disconnecting the old wires and placing them where they fit into the back of the new. In fact, I was able to gift and install my old external speakers to a friend. There is a huge learning curve between Windows 7 and Windows 11 my new operating system. However, both Gemini and Co-polit are a blast to work with. I'm still learning and enjoy the challenges. I even uploaded the photos off my IPhone and now have them labeled and organized.
The 27" screen is a little bit of an overstatement in my opinion. Since I am not a gamer, nor do I intend to watch movies on the PC. I also suggest more USB ports. I bought an external hub for easy access or install additional hubs along the bottom of the monitor or the side walls. I love the fact that there is no bulky tower taking up space on the floor under my desk. I am pleased with my choice. My IT friend recommended this PC and it was on sale at the time of purchase. I have always followed his recommendations and have never been disappointed.
I am a disabled senior, and installation was a simple matter of disconnecting the old wires and placing them where they fit into the back of the new. In fact, I was able to gift and install my old external speakers to a friend. There is a huge learning curve between Windows 7 and Windows 11 my new operating system. However, both Gemini and Co-polit are a blast to work with. I'm still learning and enjoy the challenges. I even uploaded the photos off my IPhone and now have them labeled and organized.
The 27" screen is a little bit of an overstatement in my opinion. Since I am not a gamer, nor do I intend to watch movies on the PC. I also suggest more USB ports. I bought an external hub for easy access or install additional hubs along the bottom of the monitor or the side walls. I love the fact that there is no bulky tower taking up space on the floor under my desk. I am pleased with my choice. My IT friend recommended this PC and it was on sale at the time of purchase. I have always followed his recommendations and have never been disappointed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Tammy Time
from South Carolina
Verified Purchase:Yes
I taught myself how to use a computer on my first HP that was given to me. When it would no longer update, I decided to go with the HP all in one desktop computer, i’m so glad I did! I am extremely happy with the product. It is user friendly, easy to set up & less cords which means less clutter. I am thoroughly enjoying this product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Va
Verified Purchase:Yes
I have used HP all in one computers since 2009 and in fact that one is still be used daily. I replaced it with this new 27 in order to get faster speed and have not been disappointed. If it gives even close to the same service as my 24 I will be extremely happy.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: B..C..
from USA
Verified Purchase:Yes
Computer stopped functioning after 50 days but was denied a warranty because the warranty period was 30 days. I now have a non-functional computer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: I had to return PC
Verified Purchase:Yes
I had to return PC
Written by a customer while visiting hp.com
Customer Rating
5
HP 27 inch All-in-One Desktop AI PC 27-cr2000t
on November 1, 2025
Posted by: RangerBabe
from Texas
Verified Purchase:Yes
I special ordered this computer as it will hopefully be the last computer I purchase. I am 88 years old and am on 5 committees of a national club I belong to and am chairperson for 4 of them. So, I am pretty much on my computer all day. This one is a dream to use, very fast and the screen is large enough for me to see everything. As for my decision to purchase an HP, I have bought only HP computers and printers since about 2000. Would not ever consider another brand.
I would recommend this to a friend!
Written by a customer while visiting hp.com