Customer reviews from Hyper
Hyper - 245W USB-C 100WH BATTERY PACK - Black
Average customer rating
3.8
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
41
4 Stars
9
3 Stars
7
2 Stars
8
1 Star
10
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Hyper - 245W USB-C 100WH BATTERY PACK - Black
Customer Rating
4
Good power delivery. One 100W port failed within a few months.
on March 22, 2024
Posted by: Britt G.
Purchased for an international trip. Performed well, however one of the 100W ports failed for input and output within a few months of purchase.
Written by a customer while visiting Hyper
Posted by: Shaun
from Sterling Va
Gender:Male
Verified Purchase:Yes
Went for a 9 day trip to Europe and this charger came in handy. Our flight was cancelled, the airline kept our luggage, that’s where I had my electric adapter. Thankfully I kept this power bank with me in my backpack. It kept not only my cell charged but my wife’s phone and my daughter’s iPad. Perfect emergency backup.
I would recommend this to a friend!
Written by a customer while visiting Hyper
Customer Rating
2
Flaky and fussy
on April 22, 2026
Posted by: pedz
I bought mine in 2022 but I have used it very little. The reason is that the USB-C ports are extremely fussy and you are required to get proper cables and proper devices or it will not charge or take a charge. Now at this point, one of the in/out ports doesn’t work and the other ports appear to be flaky or broken.
All in all, I have not been happy with this device.
Response from HyperBy Hyper Support, May 14, 2026
Thank you for reaching out. We’re truly sorry for the trouble you’ve been experiencing with your HyperJuice 245W USB-C Power Bank. We want to make this right and help you find the best solution as quickly as possible. Please contact Hyper Customer Support at 844-674-6789, Monday through Friday, 7:00 AM – 4:00 PM PST. Our team is ready to assist you and guide you through all available options.
Written by a customer while visiting Hyper