Customer Reviews for KitchenAid - 30 inch Wide 5 elements 5.3 cu. ft. Smart Slide-In Electric Range with Two Even-Heat Hyper Elements - Black Ore
Customer Rating
5
Great product
on June 12, 2026
Posted by: Klv83
[This review was collected as part of a promotion.] So far we love this range! We have never had a glass top before! We're learning about all the other features this range has to offer!
[This review was collected as part of a promotion.] Love the look, it's such a beautiful color and the even heating, the complaints i have are the knobs and controls are too easy to accidentally turn on which my puppy does very often by just jumping and bumping. Also the raised edge makes cleaning properly more difficult. I had much higher hopes for cost.
[This review was collected as part of a promotion.] The aesthetics of the oven are a show stopper and I've had so many positive comments about it. It pre heats quickly and there's plenty of space on the range. Admittedly I haven't used all the features so I can't compare or assess how well they work yet, but I'm excited to explore.
[This review was collected as part of a promotion.] So far so good. Quality seems to be good. We haven't been disappointed yet. The only thing I don't like is the timer. Low volume and doesn't keep repeating.
[This review was collected as part of a promotion.] Have had the range for about a month now. Can’t say enough good things about it. Steam bake cooks bread extraordinarily. The pizza setting gives you restaurant style pizza! And I have enough time to experiment with the rest, but looking forward to it
[This review was collected as part of a promotion.] We bought this a month ago and are very happy with it. Easy to clean stove top, doesn't show fingerprints and control knobs that don't turn on when bumped. The app is a great feature and easy to navigate. A great upgrade from our old range. The only change I suggest is a louder buzzer for the timer, I can't hear it from an adjoining room.
I experienced electrical issues from day 1 - getting four different error codes. The repairs took over a month for new parts to come in. Some errors would stop the range from working completely. I would have to turn off the breaker and restart it, but that was only a short term fix. The top, front panel and knobs get over 120 degrees. Kitchen Aid says thats normal. I asked KitchenAid to take it back, as i wasnt comfortable with the tempature on the outside being i have a two year old. They were not willing to do anything.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 20, 2026
Thank you for sharing your experience with us. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please feel free to connect with us using any of the options below: Facebook: https://www.facebook.com/KitchenAid Instagram: https://www.instagram.com/kitchenaidusa/ Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number # 937474. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Absolutely love this range. Best oven for baking. Excellent cooktop, easy to clean. Highly recommend this range