Customer reviews from hp.com
HP OMEN - Refurbished Excellent - 31.5" IPS UHD 144Hz FreeSync and G-SYNC Compatible Smart Gaming Monitor with Adjustable Height (DisplayPort, HDMI) - Black
Average customer rating
4.3 out of 5
4.3
(67 Reviews)
Open Ratings Snapshot
Rating breakdown 67 reviews
5 Stars
44
4 Stars
10
3 Stars
7
2 Stars
3
1 Star
3
100%of customers recommend this product. 
(
19 out of 19
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - Refurbished Excellent - 31.5" IPS UHD 144Hz FreeSync and G-SYNC Compatible Smart Gaming Monitor with Adjustable Height (DisplayPort, HDMI) - Black
Customer Rating
4 out of 5
4
Beautiful monitor with a minor operating quirk
on August 6, 2025
Posted by: Mark1945
from PA
Verified Purchase:Yes
Very happy with new monitor now that I have learned one of its quirks. Unpacking and setup were easy. Monitor performance is as expected - very large and clear.
However, monitor has one quirk. When I used my HP desktop and prior HP monitor, I would turn on the surge protector and both the units would be powered. I would then press the button on the desktop to turn it on and the monitor (which was always switched on, waiting for power) would see the signal from the desktop, recognize the computer signal and I could go to work.
I assumed the OMEN would work the same way. After I replaced my old HP monitor with the OMEN and turned on the surge protector, the monitor powered up, displayed a large blue block consisting of 4 smaller blue blocks and froze. When I turned on the desktop, the OMEN monitor did not recognize the computer signal.
I now do the following: At the end of any work session, I turn off the OMEN using the switch on the back of the unit after shutting down the desktop. The next time I want to use the system, I turn on the power at the surge protector, turn on the desktop and then turn on the OMEN using the switch on the back of the unit. The monitor then "sees" the desktop signal and functions normally.
If you have any idea why this is happening, please let me know as I don't believe that this is normal behavior.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
The performance is high and the price is right.
on June 4, 2025
Posted by: OCDDOC
from Maryland
Verified Purchase:Yes
The size, resolution, refresh rate and price are exactly at the sweet spot. Add to that the flawless performance of this monitor and you can expect to be delighted with your purchase. I enjoy mine so much that I bought one for my wife who loves hers, too. This one is a no brainer. Buy it!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Color and Performance
on January 17, 2025
Posted by: UltraMiner
from Big Island Hawaii
Verified Purchase:Yes
I love the size and the 165 MHz refresh rate is wonderful. The color out of the box using standard mode is great. It also upscales 1080p wonderfully. I think it's a wonderful monitor.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Was very disappointed
on November 27, 2024
Posted by: J j smith
from Austin texas
Verified Purchase:Yes
The colors are dull and the text is not sharp
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice Monitor
on October 18, 2024
Posted by: Scott W2
from Roy, Utah
Verified Purchase:Yes
Nice monitor. It is heavy. The brightness setting is at 50% and that is plenty...a great feature.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
HDMI cord
on July 3, 2024
Posted by: DPpurchase
Verified Purchase:Yes
Disappointed that they computer did not come with the correct HDMI cord to hookup to the harddrive purchases in the same order. Never had an issue where I buy something new and have to go and buy a cord to hook up the monitor to the harddrive. bought many apple products over the years and never a issue, first time i buy a HP and would have thought it would have been the same experience, unfortunately not.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great monitor, setup needs help.
on April 2, 2024
Posted by: JW F.
Verified Purchase:Yes
Bought two for a good price.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great monitor.
on January 7, 2024
Posted by: Nut Farmer
from Salem, OR
Verified Purchase:Yes
Large, high-quality screen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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