Customer reviews from usa.canon.com
Canon - MAXIFY GX1020 MegaTank Wireless All-In-One SuperTank Inkjet Printer - White
Average customer rating
4.3
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
26
4 Stars
10
3 Stars
4
2 Stars
1
1 Star
2
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Canon - MAXIFY GX1020 MegaTank Wireless All-In-One SuperTank Inkjet Printer - White
Customer Rating
1
awful printer do not buy
on August 10, 2026
Posted by: billy pilgrim
this printer is so bad. I am constantly wasting ink to clean it and do other maintenance on it. I’ve already had one replaced by Canon yet the replacement is just as bad. I simply want to print colored certificates on it and everytime they come out faded and the colors are wrong. sometimes the printer won’t even print. I’ve never used a printer that is such a hassle to use EVERY SINGLE TIME I go to print something. huge waste of money buying this printer. even when I do get it to print the quality is sub-par. Canon is literally scamming people by selling this printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Prints Are Uncommonly Sharp
on May 11, 2026
Posted by: daFitz
Have had the GX1020 for about a year now. Exceptional print quality and ink capacity. In use daily, but mostly for crossword puzzles - text and grid sharp enough to shave with! But you do have to use the color inks every so often. The yellow has needed a bunch of deep cleanings to clear. Scanning and copying are faultless. Don't print many photos, but those I have printed came out just fine. This printer makes the usual clicks and gurgles as and after printing. Also it is not tall and doesn't block my window view of outside.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Thumb up, thumb down- long time canon user
on June 26, 2025
Posted by: canyoncat
from texas
To replace my 6020, I liked the large color screen 1020. Easy out of the box. BUT I encountered issues when connecting to my wireless router. My computer got the error 526 and my phone was directed to open a credit card account. I used an ethernet cord and wired the 1020 setup. The 1020 functions great. YES I happily bought the 1020 and I am happy to use it wired—-thumb up. BUT I CANNOT RECOMMEND this product. The canon setup connections for the 1020 out of the box are geared more toward canon business applications and connectivity than printing which lead me and I bet will lead others to needless problems—thumb down.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Good printer for a good price~no cartridges!!
on February 15, 2025
Posted by: NM Consumer
from New Mexico
Verified Purchase:Yes
I replaced my Canon TS6420 w/ this GX1020. I absolutely hated the door panel feature on the TS model. If I was in the shop & wanted to print something out, I had to come in & make sure that door was up. The jury is still out on this printer but so far I love everything on it, almost.
It takes a little bit long to start printing, but once it starts it's blazing fast. A little louder than I like but so far so good!
It takes a little bit long to start printing, but once it starts it's blazing fast. A little louder than I like but so far so good!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Pabu
from Colorado
Verified Purchase:Yes
Easy setup, print quality is great, double sided printing is flawless
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: DANIEL A
from MICHIGAN
Verified Purchase:Yes
your web site having problems ,I WAS ABLE TO WORK AROUND IT
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Horrible wireless communcation
on December 14, 2024
Posted by: joexpert
from Bay City, Michigan
I bought this printer a month ago and I still regret my decision. The only way it will print is to connect via USB. Wireless printing in non-functional. Followed the instructions twice; same result. Printer is on the wireless network. Laptop is on the wireless network. Canon software is enabled in firewall permissions. STILL NO WIRELESS COMMUNICATION! Save yourself hours of aggravation and try anything else!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: James Stone
from Lolita Texas
Verified Purchase:Yes
I have been very pleased with my new Canon Mega Tank Maxify GX1020 printer. It was easy to set up and get connected to a new computer I purchased. I like that the 4 ink bottles have different necks on them so they can't be used in the wrong tank. The software was easy to download and once I had the printer specifics set right it works very well. The print is very clear and concise and the colors look great.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com