Customer reviews from Tzumi Electronics
Pocket Juice - Slim Pro 20,000mAh, Portable Power Bank and Charger with Dual USB Ports - Black
Average customer rating
4.9 out of 5
4.9
(2,103 Reviews)
Open Ratings Snapshot
Rating breakdown 2,103 reviews
5 Stars
1,986
4 Stars
45
3 Stars
35
2 Stars
11
1 Star
26
90%of customers recommend this product. 
(
154 out of 171
)
Best Buy Privacy Policy
Customer Reviews for Pocket Juice - Slim Pro 20,000mAh, Portable Power Bank and Charger with Dual USB Ports - Black
Customer Rating
1 out of 5
1
Doesn't last
on May 2, 2024
Posted by: Meke
from Jacksonville, Florida
This product is not reliable. I have used 10 times and it will not charge fast anymore. It take 7 hrs to charge
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
3 out of 5
3
12000 mAh battery bulging
on January 19, 2024
Posted by: Zena63
from West coast, BC
I've had this for a couple of years and now it's bulging. Don't know if it's still safe to use, but I think it is time to try a different brand
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
1 out of 5
1
Stay away from Tzumi
on January 11, 2024
Posted by: Rodv
from Canada
I had a Tzumi power bank and it literally exploded in my drawer. Tzumi technical support wasn't interested in doing anything about it and agreed they have an inferior product. I would stay away from Tzumi.
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Long charge hold
on November 2, 2023
Posted by: Anonymous
from Texas
[This review was collected as part of a promotion.] Great product! Really like it! Helps out a lot! Go to on the go item!
I would recommend this to a friend!
Written by a customer while visiting Tzumi Electronics
Customer Rating
1 out of 5
1
Misleading Packaging
on September 1, 2023
Posted by: Lee1701
from Kansas City
The packaging is misleading. It says that it can fast charge devices. It can't charge my phone faster than it consumes power. The user manual is wrong because it clearly states output capabilities for the usb-c port but the port is only for charging the battery pack.
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Great product, charges so fast!
on June 11, 2023
Posted by: Anita
from Cincinnati, OH
[This review was collected as part of a promotion.] This was a great choice I made. I am so happy with it. I love that it charges my devices quickly. I also love that I can charge different types of devices on it with the multiple port options. It charges them fast and lasts a while I can not ask for anything more.
I would recommend this to a friend!
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Good backup.
on June 4, 2023
Posted by: akk716
from Buffalo, NY
[This review was collected as part of a promotion.] This power bank is exactly what I needed. It works very well. It is great to have when you need to charge your phone or iPad in a pinch. Nice backup battery. Good design. Nice flat shape is easy to pack for travel. Highly recommend it for people that are always running out of battery on their phones or iPads.
I would recommend this to a friend!
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Long lasting battery
on June 3, 2023
Posted by: Moix
from Alexandria, VA
This is a must have! I’ve tried so many charger boxes and all have fallen apart or only lasted until my phone got to 50% before it died. Not only can it charge my phone but it could charge my spouse’s phone as well and still have juice left over. I’ve also dropped it many times and still seems to be indestructible. Would definitely be buying again for a backup one.
I would recommend this to a friend!
Written by a customer while visiting Tzumi Electronics
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