After 8+ years my blender (base) is going strong. I had to replace the 64oz container a few weeks ago because there was a crack in it after lots of use in our family: mainly smoothies with crushing ice.
I bought the 64oz container about a month ago. But only used it yesterday it was perfect I was able to make enough smoothie for 4 adults without having to do two batches.
Pros: Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Product features, Power
the replacement container works as the original. It's definitely worth getting instead of a whole new machine since nothing was wrong with my motor/base. However it was very difficult to determine which container to get because my unit is old and there are so many newer options. After I called the corporate office, they explained which container that I needed to get for my unit. Thanks Vitamix!
Pros: Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Power
I like my vitamin but the replacement container was so expensive. Now I find I could have found a used one online and saved myself a lot of money. That didn’t make me too happy.
Pros: Product features
Response from vitamix.comBy hhcc, March 20, 2020
Hi there! We understand our products can be a big investment and we work hard to make sure we are offering the highest quality product and the best customer support possible. In the future, please contact our customer care team at 1-800-848-2649, and they will be happy to share any over the phone promotions we may have!
I bought my new Vitamix container because our blade had gotten dull. Unfortunately the new one is not much better.
Response from vitamix.comBy hhcc, March 17, 2020
Thank your for sharing your concerns. Our blades are made of stainless steel and normally do not become dull from normal blending. Our customer care team is happy to help you with any blending issues. Please contact us at 1-800-848-2649 for one-on-one troubleshooting assistance.
A replacement for the original classic container I am disappointed that Vitamix does not have a glass container which wash better in the dishwasher and do not cloud. The top is also not as good as the original, which was made from a softer rubber and was easier to put on and take off.
Pros: Durability, Easy to use
Response from vitamix.comBy HHCC, March 10, 2020
The lid that came with your container might be a little stiff because it is brand new. After some regular use it should be easier to put over the top of the container and remove when you are done blending.
We appreciate your feedback about the materials that we use and we strive to produce a high quality blender that performs to our customers expectations in a safe manner. Currently, we have not found a suitable glass container design to meet the strict safety and performance requirements Vitamix places on its products. We are continuing to work on a design, so stay tuned in the future!