I damaged my first container with a careless mice, so I was delighted to get a new container, taking advantage of the Black Friday sale. I missed using my Vitamix because of its versatility: smoothies, desserts, soups, dressings.
This unfortunately cracked after just 2 months. And not due to any dropping or miss-handling. We were just mixing stuff in it one day and it suddenly cracked.
Pros: Texture Quality, Easy to use
Response from vitamix.comBy Vitamix, January 4, 2024
Hi! Our containers come with a 3-year warranty. Please call us at 1-800-848-2649, so we can assist you with this!
My jar broke - grinding an herb. Sharp plastic triangle came at me, thank goodness no harm. Replacement is very expensive, others have commented same re: durability, breakage and replacement cost.
Pros: Easy to use, Power
Response from vitamix.comBy Vitamix, December 13, 2023
Hi there! We are sorry to hear of your experience. Please call us with the serial number of your unit so we can check the warranty on your product and assist with a replacement. 1-800-848-2649.
I bought my Vitamix 5200 a month ago. I’m happy with it but haven’t tried all the different things you can make like soup, etc etc I use it mostly for my morning juices and smoothies. Unfortunately the plastic container got stains from the turmeric I used for my smoothie I am pretty upset because I have been using it and rinsing it right away as recommended with warm water and few drops of soap and let it run for 1 min. It didn’t get clean and now I have orange stains on a nice new container. I think a glass container will be more appropriate so we can wash the food away without staining and also the need to replace it after it gets foggy and stained. I might call the customer service and see what they can do about it. It is still under warranty after all.
Exactly what I needed. I hope Vitamix doesn’t discontinue these types of containers because they are much easier for me to pour than the containers with the more squarish spouts.
Pros: Texture Quality, Durability, Easy to use, Power