Customer reviews from vitamix.com
Vitamix - Ascent X5 Blender - Shadow Black
Average customer rating
4.7
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
41
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Vitamix - Ascent X5 Blender - Shadow Black
Posted by: Karimovich
from TX
Verified Purchase:Yes
It is a good blender but honestly didnt see much difference between an expensive blender like this one and Ninja with third of the price.
Pros: Durability, Power
Response from vitamix.comBy Vitamix, January 23, 2026
Hi, we are sorry to hear that you are not loving your Vitamix. Please call us at 1-800-848-2649, so we can give you some blending tips and get the most out of your new machine!
Written by a customer while visiting vitamix.com
Posted by: Rmsj
from VA
Gender:Female
Verified Purchase:Yes
After only a few weeks of use and ownership the motor is making a horrible loud sound. Took my last vitamix years to do that. Haven’t found the contact info to reach Vitamix yet but plan to.
Jug is good size and easier to clean. Quieter than my last model.
Pros: Other
Response from vitamix.comBy Vitamix, March 17, 2025
Hi there! Please call us at 1-800-848-2649, so we can promptly assist you with your issue.
Written by a customer while visiting vitamix.com
Posted by: Olvr
Verified Purchase:Yes
I put a whole cucumber and getting stuck or not blending it. I'm disappointed.
Response from vitamix.comBy Vitamix, October 15, 2025
Hi, we are sorry to hear of your experience. Please call us at 1-800-848-2649, so we can assist you with blending tips and troubleshooting your machine.
Written by a customer while visiting vitamix.com
Posted by: BenjiB
from Denver, CO
Gender:Male
Verified Purchase:Yes
After almost 50 years with my Vita-Mix Super 3600, it was time for a new one. I could not be happier with its replacement. The Ascent X5 is a wonder. The ability to use the automatic recipe programs as well as the self-cleaning feature are a delight. I have been amazed at its ability to turn out perfect results over and over again without even needing to monitor it, as it changes speed automatically. This machine is very highly recommended!
Pros: Programability, Speed of Service, Texture Quality, Durability, Easy to use, Versatility, Recipe Enhancement, Product features, Power
Written by a customer while visiting vitamix.com
Posted by: Rick90210
from Palm Springs, CA
Verified Purchase:Yes
Returned for a Breville for considerably less money and much better design/quality — Vitamix has email spammed me for weeks to write a review here it is. Vitamix is overrated, cheaply made and overpriced. Spend your money on something better made, don’t fall for the influencer fake hype.
Response from vitamix.comBy Vitamix, June 8, 2026
Hello. We are sorry to hear of your experience. If you have not done so already, please reach out to our Customer Care Team, we would be happy to assist you in troubleshooting the machine and providing blending tips as needed. We can be reached M-F 8am - 6pm at 1-800-848-2649.
Written by a customer while visiting vitamix.com
Posted by: KarthikP
from Boston, MA
Gender:Male
Verified Purchase:Yes
The Vitamix Ascent X5 blender, with its 10 pre-programmed settings and self-clean mode, is a high-performance kitchen appliance designed for versatility and convenience. Here's my review:
Pros:
* Powerful Motor: The Ascent Series boasts a robust motor that effortlessly blends even the toughest ingredients, from frozen fruits and vegetables to nuts and ice. This ensures smooth and consistent results every time.
* Pre-Programmed Settings: The 10 pre-programmed settings take the guesswork out of blending. With options for smoothies, soups, frozen desserts, and more, you can achieve perfect results with the touch of a button.
* Self-Clean Mode: The self-clean mode is a game-changer, making cleanup a breeze. Simply add water and a drop of dish soap, and the blender will take care of the rest.
* Sleek Design: The Ascent Series features a modern and stylish design that will complement any kitchen countertop.
* Durable Construction: Vitamix blenders are known for their durability, and the Ascent Series is no exception. Built to last, this blender is a worthwhile investment for any home cook.
* Wireless Connectivity: Some models in the Ascent Series offer wireless connectivity, allowing you to connect to the Vitamix Perfect Blend app for access to a wide range of recipes and programs.
* Size: The blender's footprint may be a concern for those with limited counter space.
Pros:
* Powerful Motor: The Ascent Series boasts a robust motor that effortlessly blends even the toughest ingredients, from frozen fruits and vegetables to nuts and ice. This ensures smooth and consistent results every time.
* Pre-Programmed Settings: The 10 pre-programmed settings take the guesswork out of blending. With options for smoothies, soups, frozen desserts, and more, you can achieve perfect results with the touch of a button.
* Self-Clean Mode: The self-clean mode is a game-changer, making cleanup a breeze. Simply add water and a drop of dish soap, and the blender will take care of the rest.
* Sleek Design: The Ascent Series features a modern and stylish design that will complement any kitchen countertop.
* Durable Construction: Vitamix blenders are known for their durability, and the Ascent Series is no exception. Built to last, this blender is a worthwhile investment for any home cook.
* Wireless Connectivity: Some models in the Ascent Series offer wireless connectivity, allowing you to connect to the Vitamix Perfect Blend app for access to a wide range of recipes and programs.
* Size: The blender's footprint may be a concern for those with limited counter space.
Cons:
* Price: The Vitamix Ascent Series is a premium blender with a premium price tag. However, its performance and features justify the cost for serious blender enthusiasts.
* Noise Level: Like most high-powered blenders, the Ascent Series can be quite loud during operation.
* Price: The Vitamix Ascent Series is a premium blender with a premium price tag. However, its performance and features justify the cost for serious blender enthusiasts.
* Noise Level: Like most high-powered blenders, the Ascent Series can be quite loud during operation.
The Vitamix Ascent Series blender is a top-of-the-line appliance that delivers exceptional performance and convenience. With its powerful motor, pre-programmed settings, and self-clean mode, it's a versatile tool for any kitchen. While it comes with a higher price tag, its durability and features make it a worthwhile investment for those who value quality and efficiency in their blending.
This blender is a testament to Vitamix's commitment to quality and innovation.
Pros: Easy to use, Product features, Power
Written by a customer while visiting vitamix.com
Posted by: kriscooks
Verified Purchase:Yes
I love the new ascent series; I don't have to think, it does it for me.
Written by a customer while visiting vitamix.com
Posted by: Dshore
Verified Purchase:Yes
I love my Vitamix, I use it daily and I’ve never had a problem. It’s reliable and so much better than any other blender I’ve used.
Written by a customer while visiting vitamix.com