Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case and Holster - iPhone 14 Plus - Black
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
34
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
4
87%of customers recommend this product.
(
33 out of
38)
Customer Reviews for OtterBox - Defender Pro Series Case and Holster - iPhone 14 Plus - Black
Posted by: HDP00
Verified Purchase:Yes
Sucks want stay on phone . Plastic case want stay together
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 23, 2023
Hello! We apologize that you are experiencing an issue with the inner hard plastic portion of your Defender Pro Series case staying together. We have an excellent warranty and we would be happy to get you a brand new case via warranty replacement to alleviate this issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: KDub
Verified Purchase:Yes
Everybody has broken screens but me. I only buy a new otter box every 3 years when I get a new phone. I never lose my phone or forget my phone. I love my otter box with belt clip
Written by a customer while visiting otterbox.com
Posted by: Tommy A
Verified Purchase:Yes
Epic product ! Have always had my iPhones in one! Like brand new!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Michael Houston
Verified Purchase:Yes
I love your products and I’m glad he finally came out was the defender series case with bright orange and the camo.
great decision!!!
great decision!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
My previous Otter Box saved my leg. I was cutting a tree when the chain saw kicked back and cut through my pants. It hit my Otter Box, saving my phone and leg. I showed the picture to all my friends - it was crazy!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Linda
Verified Purchase:Yes
Very nice heavy duty case. Well worth the money spent.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Color does not last . Turns dark fast
on February 22, 2023
Posted by: Mike
I Bought two of these cases and the blue has turned very dark and lost its color within three months. I wash my hands a lot and its still discolored . this is the last time I buy anything other than black from otterbox.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, February 23, 2023
We're sorry to hear about this unusual situation with your Defender Series Pro case. We recommend removing your device from the case and gently washing your case with warm water and hand soap.
If this does not resolve the issue, give us a ring at 1-855-688-7269 and we would be happy to get you a replacement through our product warranty.
Cheers,
OtterBox Customer Service
If this does not resolve the issue, give us a ring at 1-855-688-7269 and we would be happy to get you a replacement through our product warranty.
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Posted by: Ahmad abdelhalim
Verified Purchase:Yes
The best outer box hands down everything is perfect. Just one little fault where you put the charger becomes a lot of wear and tear and it falls out. Please look into upgrading that.
Written by a customer while visiting otterbox.com