Ridiculously difficult to change wireless connection from printer to my laptop. I am traveling & am using my phones hotspot. Wasted hours trying to get connection to work.
The machine did not run properly and I sent it back. It printed 1/3 color page, then quit. Then printed 2 blank pages and I was charged for 4. The program call for purchasing ink and paper, then HP keeps track of all that you do. So the printer was connected to a remote control, not my printer. Its called HP Smart. Smart means AI; and you don't have control. Too much error letting AI control and interfere with your work. Also, all your work is being tracked through AI and your information too is being collected.
The setup was terrible.....the ink received with the printer did not register showing it as empty tried to talk to chat but no one could help...there is no phone number to call for in person assistance and finding the serial number is impossible as efforts to input what was on the machine rejected as a no match....right now it is a waste....plus the info on the machine to select what you want to do doesn't light up.
I purchased this printer to help me be more efficient in my office and was attracted by the low price. When I received it I disappointed to find how small the ink cartridges were, and that the color cartridge contains all three colors. It took a lot of work to get it connected to the wifi. When it was connected I found the printing and scanning to be very slow. Also, I discovered the document tray feeder was inoperative. I also have a HP6978 which is much faster and reliable, with individual color ink cartridges.