Customer reviews from hp.com
HP - DeskJet 4258e All-in-One Inkjet Printer, Color Mobile Print, Copy, Scan Up to
Average customer rating
4.2 out of 5
4.2
(302 Reviews)
Open Ratings Snapshot
Rating breakdown 302 reviews
5 Stars
189
4 Stars
55
3 Stars
19
2 Stars
5
1 Star
34
86%of customers recommend this product. 
(
160 out of 186
)
Best Buy Privacy Policy
Customer Reviews for HP - DeskJet 4258e All-in-One Inkjet Printer, Color Mobile Print, Copy, Scan Up to
Customer Rating
1 out of 5
1
HP printer, never again.
on November 22, 2025
Posted by: Totally dissappointed
Verified Purchase:Yes
It's not the printer, it's the idiotic software.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Setting up
on October 24, 2025
Posted by: Curt shirley
from Ca.
Verified Purchase:Yes
Only problem was hard to set up
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Difficult wireless connection
on January 11, 2026
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Ridiculously difficult to change wireless connection from printer to my laptop. I am traveling & am using my phones hotspot. Wasted hours trying to get connection to work.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
The Worst HP experience yet!!!
on March 22, 2026
Posted by: M. Wright
Verified Purchase:Yes
It is very difficult to connect it to my wifi!!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Did not work
on May 7, 2026
Posted by: aldkjfle99
Verified Purchase:Yes
The machine did not run properly and I sent it back. It printed 1/3 color page, then quit. Then printed 2 blank pages and I was charged for 4. The program call for purchasing ink and paper, then HP keeps track of all that you do. So the printer was connected to a remote control, not my printer. Its called HP Smart. Smart means AI; and you don't have control. Too much error letting AI control and interfere with your work. Also, all your work is being tracked through AI and your information too is being collected.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Set up and Ink
on May 8, 2026
Posted by: Anonymous
Verified Purchase:Yes
The setup was terrible.....the ink received with the printer did not register showing it as empty tried to talk to chat but no one could help...there is no phone number to call for in person assistance and finding the serial number is impossible as efforts to input what was on the machine rejected as a no match....right now it is a waste....plus the info on the machine to select what you want to do doesn't light up.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
You get what you pay for
on December 18, 2024
Posted by: Saljam
from USA
Verified Purchase:Yes
I purchased this printer to help me be more efficient in my office and was attracted by the low price. When I received it I disappointed to find how small the ink cartridges were, and that the color cartridge contains all three colors. It took a lot of work to get it connected to the wifi. When it was connected I found the printing and scanning to be very slow. Also, I discovered the document tray feeder was inoperative. I also have a HP6978 which is much faster and reliable, with individual color ink cartridges.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
New Printer
on February 10, 2026
Posted by: Seneca_SG
from Northwest, Ohio
Verified Purchase:Yes
In the short time we have had this printer, it is a big improvement over the 15-yr old HP it replaced.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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