Overall the case seems to be made of good material but one of the covers for the volume buttons fell off right out of the packaging. I also requested a return almost a month ago but have yet to hear back.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 31, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
I enjoyed the appearance of this case, but the cutout for the new photo button is a huge flaw. I dropped my phone and now have a chip where the screen and side meet because there is no bumper there. I am looking into buying a more protective case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 18, 2025
The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Great case, does what it's supposed to but the screen protector she has on the phone is not compatible. The case is so snug that two corners of the screen protector can't seal to the screen so it leaves a 'bubble' at edges.