Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
195
4 Stars
44
3 Stars
13
2 Stars
14
1 Star
30
85%of customers recommend this product.
(
171 out of
201)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: DWork
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was looking to upgrade from a Thunderbolt 3 gen 2 dock and when I went to plug into the new device only one monitor would work (of 3). I tried updating firmware and still no luck. Never really had any issues with Lenovo equipment and surprised that this didn't work great. Ended up returning it and going back to my old dock that still works great. Will probably try another one down the road and assume i just got a bad one.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 17, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Harold38
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I needed, in a compact package. Much improved over previous docking stations.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Randy in Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Make sure you get the correct power supply. I needed a 170w and it cam with a 135w for a P1 (nice laptop). Mine does have the occasional glitch - especially if power settings are to turn off monitors - so have to leave them on and use screen saver. Hope that gets fixed.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: rdashoff
from Highland, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Over all a good dock with the limited time I had to evaluate it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RobertPo
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product caused the monitor in upper port to flicker uncontrollably. Could not get help from Lenovo to help. Changed out cable to old style VGA and flicker went away.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 24, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
A little better than the previous generation
on December 15, 2021
Posted by: Just a worker
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I upgraded from the thunderbolt gen2 dock. I can tell you unequivocally that the random black screen that occurred in the previous generation dock is still present (although it happens much less frequently)(Search online to see how buyers complaine about gen2 dock black screen issue), which is very disappointing to me. Also thunderbolt downstream interface number is not enough, only one, as well as the lack of sd card slot in a not small total size. I only bought it because it works with my other Lenovo/ TP devices only. Overall disappointment
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 24, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Duner733
from St. Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are a Lenovo Yoga company. These are the only.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tom Targonski
Verified Purchase:Yes
[This review was collected as part of a promotion.] Technology upgrade completed with all new reliable Lenovo products in place
I would recommend this to a friend!
Written by a customer while visiting lenovo.com