Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
195
4 Stars
44
3 Stars
13
2 Stars
14
1 Star
30
85%of customers recommend this product.
(
171 out of
201)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: robbysan2
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does everything I need for it to do. The video looks good and works well, the universal docks are so much better than having the custom docks.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Okay dock but doesn't charge a Lenovo Legion 7i G6
on January 18, 2022
Posted by: 6REG D
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a Lenovo Legion 7i Gen 6 laptop that is capable of 100W Power Delivery charging. The laptop will not charge with this dock. I also purchased a Anker Thunderbolt 4 dock and the laptop charges with that dock. The laptop charges with a 100W PD USB C adapter as well. I would think that Lenovo would make a Universal dock that was..... you know.....Universal, especially to its own products. Lenovo support is usually good but in this case they couldn't look up the serial number of their own product sold by their own store. I was told by two reps that there was nothing they could do since they couldn't look up a serial number. A third rep said that he had the same issue with another customer with this dock and he forced a ticket without the serial number. He said that the UNIVERSAL dock is only approved to work on certain models of ThinkPad. He said I would receive a call back within 24 - 48 hours. Over a week later, still no call. I also had an issue with the display functionality of the dock. A few times throughout the day it would drop the monitors and switch to the laptop display back and forth for 2 minutes or so before finally resuming as it should. I don't know why this dock had issues but the Anker Thunderbolt 4 Dock is performing flawlessly. It charges the laptop and has no display shuffling or flickering. I returned this product and do not recommend it. At this price, a universal dock should work universally on all thunderbolt 4 capable computers with 100W power delivery capabilities. You should only purchase it if you have return options.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ParamR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Using the dock with a X1 Carbon Gen 9 and 2 Dell displays. When the computer goes to sleep and wakes up the displays often dont reconnect. Have to reboot or disconnect/re-connect dock.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 18, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Very bad product
on January 12, 2022
Posted by: visd90
from San Diego
[This review was collected as part of a promotion.] We recently purchased new batch of Lenovo laptops, we bought this paticular dock station, it's a nightmare, one was DOA and I am pending the replacement, I may have to open 2 new cases regarding 2 other docks, this is all within a month and about a week of use, a lot of screen issues, monitors flickers, monitors go blank, no video from the laptop is transmitted! it added tons of overhead and we are spending a lot of times to troubleshoot, this was not the experience with the previous-gen we bought 2-3 years ago, this has been nothing but a plague of issues, I am assessing my other options right now.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 13, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Stephen Klein
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Largely does not work, except to charge your ThinkPad. USB ports rarely work, have to plug most USB's directly into USB on laptop. The screen I have plugged into the dock often do not turn back on after the computer snoozes.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 10, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DocD
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product very convenient for moving around-the-clock
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ChrisH35
from Lake Elsinore, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This docking station performs flawlessly with my X1 Carbon Nano with all three screens, and one of them at 4k resolution. Combine that the power that comes with Thunder Bolt 4 this thing is a power house of a brick. My only wish was that it came to two lengths of dock to laptop thunderbolt cables.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CH0S3N
from Fort Worth, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this as an upgrade to the Thunderbolt 3. I have two 4k monitors. My laptop is the limiting factor in utilizing this docking station to its fullest potential. I still can't see 4k on both of my monitors. The docking station is solid!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com