Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
195
4 Stars
44
3 Stars
13
2 Stars
14
1 Star
30
85%of customers recommend this product.
(
171 out of
201)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: E pete
Verified Purchase:Yes
garbage... It is shocking that they haven't got this product correct. Goes to sleep and never wakes up. flickering screen. Just junk.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 3, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Great when/if it works
on September 27, 2022
Posted by: Jack12345
from Utah
If BSOD and blank screens are your thing then this is the product for you. Within months of owning it, my boss and I had nothing but connection issues, updated the firmware and it fixed some of the issues, now we are constantly getting no screens after resuming from sleep mode (even when we do not disconnect the laptop), BSOD when connecting to the dock and resuming from sleep mode.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 28, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3
Versatile port options but technical problems
on September 26, 2022
Posted by: Larry Greenhill
from San Rafael, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this powered Dock to expand the number and type of ports available to my new Lenovo X1 Nano Gen 2 laptop, which has only two thunderbolt 4 and one audio port. The dock connects to the lapt via a Thunderbolt 4 cable, has HDMI, displayport, ethernet, USB-A, audio, and one Thunderbolt 4 port. The dock also powers the laptop, so all my peripherals plus power required only one of the two ports on the laptop, leaving one free. That is the good news. The bad news is that the Thunderbolt 4 dock did not work when it arrived and necessitated a trouble-shooting call to Lenovo Premiere Support. The technician updated the dock's firmware. At that point, my external display kept shutting on and off. We switched from a displayport cable to an HDMI connecting cable for the monitor, and that solved that problem. However, the X1 Nano laptop would freeze up during long Zoom calls that lasted more than one hour but could run more than 3 hours if the laptop was not attacked to the dock. This "freezing up" issue is an intermittent issue so only continued use will determine if it continues to be a problem. If you purchase this dock, be sure to get premiere support.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 27, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Great connectivity and port expansion for my Think
on July 8, 2022
Posted by: ArtintheAir
Verified Purchase:Yes
Does what it's supposed to do, efficiently and well. Glad I purchased this.
Written by a customer while visiting lenovo.com
Posted by: HB2022
from Chicago
Verified Purchase:Yes
Good docking. Hope it came with 2 HDMI ports.
Have been running into issues with HP monitors (one of the screen content shaking and jumping). Not sure it's a docking issue or monitor issue. Working on finding it out.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
5
Enables very quick transition: Desk to on the go
on June 27, 2022
Posted by: RickABC172
from Midwest
Verified Purchase:Yes
[This review was collected as part of a promotion.] Allows for a very quick one plug connection to desktop monitors, keyboard, network and other devices. Creates the best of both worlds: laptop portability / desktop connectivity.
Written by a customer while visiting lenovo.com
Posted by: jhan14
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not power P1 even though it says its compatible and does not always power my monitors.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 27, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Jose Ortiz
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Thunderbolt 4 Dock work with any lenovo type c laptop and other brands
I would recommend this to a friend!
Written by a customer while visiting lenovo.com