Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
195
4 Stars
44
3 Stars
13
2 Stars
14
1 Star
30
85%of customers recommend this product.
(
171 out of
201)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: EulersEnigma
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace a cheaper USB-C hub that was overheating and would occasionally drop various connections. I've been using it for a couple of weeks now, and have been very pleased. I have two identical 24" WUXGA displays connected, along with a few USB accessories, and the connections have been entirely stable. The dock sits nicely on my desktop without moving around, and so far has been running nice and cool, it's just every so slightly warm to the touch.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Pjdonahue
from Hudson Valley, NY and Jackson, MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing works great. I have a work laptop and a personal laptop. When working from home this dock (along with two bi-directional switches) allows me to quickly change between using my two displays for work or personal laptop.
Written by a customer while visiting lenovo.com
Posted by: Pip P
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dock itself is great, good build quality, but the Thunderbolt 4 cable included for the connection is *very* short, maybe 2 foot at most. Would have been 5 stars with a longer cable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: techguy101duex
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Haven't used it in a demanding way, but everything works as it should. Mounting holes on the base were a nice touch. Could use more usb-c ports
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Brian Hansen
from Wi
Verified Purchase:Yes
Arrived fast, works great. Runs all my needs at work
Written by a customer while visiting lenovo.com
Posted by: Gargamel
from Carlsbad, CA
Verified Purchase:Yes
Dock works great with my Mac Air and the Lenovo Thinkbook that I purchased. Awesome.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Thermal Issues - Ports Fail After 90 Days
on May 18, 2023
Posted by: Ryan612
from Minneapolis, MN
After about 90 days of use, the Lenovo USB-C docks go bad. They overheat, ports stop working, and Lenovo will not replace them after 30 days. We have switched to HP or Plugable docks (depending on office location) and have not only saved money but now have docks that will last longer than a calendar quarter.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, June 3, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Fred1988
Verified Purchase:Yes
[This review was collected as part of a promotion.] Issues with Lenovo x1 connection, after IT intervention still have to use two cables to connect to dock and by pass to monitor to avoid flickering
Response from lenovo.comBy Subhash_Lenovo, Customer Service, May 17, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For any concerns you may have, please consider both our online Technical Support at https://support.lenovo.com/us/en/ as well as contacting our Technical Support via phone at 1-855-253-6686 option 1.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com