Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
195
4 Stars
44
3 Stars
13
2 Stars
14
1 Star
30
85%of customers recommend this product.
(
171 out of
201)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: Fabiola G
Verified Purchase:Yes
[This review was collected as part of a promotion.] I think It's my funcioning is it does not charge my computer
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 1, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ken Len
from Springfield nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the dock. Just one plug and everthing is connected. Don't have to open the laptop to power it in either. Just push the button on the dock and it starts!
Written by a customer while visiting lenovo.com
Customer Rating
1
Didn't provide enough power for my ThinkPad P16v
on February 19, 2024
Posted by: Kurt Tomicich
from 94513
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to return it. My new ThinkPad P16v stated not enough voltage provided to charge. I am replacing with the Workstation version
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 21, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kyle Ro
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was a bit worried about this product after reading some of the reviews. After receiving I did have to update the device's firmware which was not current as it was shipped.
Once updated this device works exactly how it should. There are no disconnects or issues with waking from sleep. Very happy with it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: finzup
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does as advertised. Clean up the clutter and can quickly swap laptops. The charging pass through is great. One of my laptops requires 330w so this won't charge it, but it still works if the OEM charger is plugged in as well.
Written by a customer while visiting lenovo.com
Customer Rating
5
Tried cheap and got burned....Authentic is the way
on February 15, 2024
Posted by: DemoRDU
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a cheap hub and had all kinds of issues with the internet connection etc
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dynarace
from Portland, ME
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this docking station! I use my X1 Carbon laptop for at-work functions but also for my home music DAW studio. To simply plug in one Thunderbolt cable and not have to deal with all the other inputs and charger for my dual screens, cordless mouse/keyboard, audio interface, etc. allows me to have a clean, neat work surface with more room. No installation set up, you just plug everything into the small brick once and turn on your laptop... effortless! I was worried about how my DAW software with the audio interface and external hard drive were going to integrate but absolutely no issues. Very pleased with this relatively affordable product!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Andrew 111
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got it to run 3 external monitors with my T14, worked as advertised, USB-C recognized the dock as soon as I plugged it in
I would recommend this to a friend!
Written by a customer while visiting lenovo.com