Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Average customer rating
4.2
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
195
4 Stars
44
3 Stars
13
2 Stars
14
1 Star
30
85%of customers recommend this product.
(
171 out of
201)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Docking Station - Black
Posted by: ATEcoder
from Santa Monica CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installing the dock went without any issues. I was able to update the firmware using the Lenovo Commercial Vantage that came with the P16 Thinkpad.
The dock is now attached to two monitors, a USB-C NVME SSD, keyboard, mouse and USC-A to Ethernet adapter for a second Ethernet network.
The dock also powers the P16 Thinkpad, which, using Vantage, is set to keep the battery at between 70% and 80% full.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: bkhuber
from los angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] great product, i am happy with my purchase and recommend it
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Vitrumedes
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does everything I need it to do and have not had any issues with performance. Works for multiple brands without issue. I set it up and haven't had to think about it since then.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JDB21
from NC
Verified Purchase:Yes
So far the dock is good. I have had an issue with one of my screen's glitching. I unplugged the display port connection and plugged it back in and it has worked. As long as that's my only issue, I will change review to 5 stars later, but its still too soon to truely rate a product.
Written by a customer while visiting lenovo.com
Posted by: JaneLN
from Illinois
Verified Purchase:Yes
This is the worst dock I have ever owned most of the time.I have it unplugged and I have not figured out how it connects to the computer because everything that I plug into it Doesn't work properly. It came with the AC adapter, but I have to use that for the laptop because the laptop didn't come with an AC adapter. I don't understand where it's supposed to be connected to the laptop. The instructions are unclear. It was a total waste of money. I still have to call a Novo to figure out what to do about this.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 29, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: MDFletch
from texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is good for the price because of the quality but it is not the best available.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 24, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DawnEsp
from Arlington, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this to make a workstation for my Lenovo X1 Carbon laptop. I selected it primarily so that I could run 3 monitors. This dock has 1 HDMI and 2 display ports. I appreciate the USB and USB-C ports to connect auxiliary devices.
At first, I thought the dock was a little large as it is larger than the one I replaced, but the size was OK when I put it in my cable management tray.
The cords were long enough to allow plenty of space for my setup and I was able to keep excess neatly wrapped with the original wire tie.
I haven't had any issues with it. It has been simply "plug and play" outside of updating any drivers.
At first, I thought the dock was a little large as it is larger than the one I replaced, but the size was OK when I put it in my cable management tray.
The cords were long enough to allow plenty of space for my setup and I was able to keep excess neatly wrapped with the original wire tie.
I haven't had any issues with it. It has been simply "plug and play" outside of updating any drivers.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Pam Van
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got the Thunderbolt Dock for multiple monitors and to make the grab and go process quick and simple. It's great! Easy hookup/setup. Only issue I had was I didn't realize (probably due to my lack of research) that there are not multiple HDMI ports so I bought a display port/HDMI adaptor.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com