Customer reviews from Samsung US
Samsung - QN55S95FDFXZA 55" S95FD OLED 4K Glare Free Club TV with Vision AI (2025)
Average customer rating
4.7
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
490
4 Stars
60
3 Stars
14
2 Stars
6
1 Star
11
96%of customers recommend this product.
(
234 out of
245)
Customer Reviews for Samsung - QN55S95FDFXZA 55" S95FD OLED 4K Glare Free Club TV with Vision AI (2025)
Customer Rating
1
TERRIBLE AI customer support and very difficult
on April 6, 2026
Posted by: Sanj
LOUSIEST SUPPORT AND MANUALS...For $4000 television, Samsung has done injustice to the custome by not providing proper usermanual and support. I called to get help and first got intercepted by their stupid AI robot - had to call 3 times to figureout a way around...total waste of my time.
Then comes the customer service representative...poor girl had to listen to my furstration when it is not her fault that Samsung execitives decided to put out a horrible user manual....It doe snot even have a model number on it and it does not even show dimensions of the TV or the one connect box, neither it shows what type of connections are available on one connect box...just shameful documentation on Samsung's side...I wish I would have bought Sony TV....
Response from Samsung USBy Samsung Specialist, April 7, 2026
Sanj,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S95F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your S95F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV...
on April 6, 2026
Posted by: Lolukes
from Sacramento, California
[This review was collected as part of a promotion.] Hey! Just wanted to say I’ve never doubted Samsung—they always deliver. The Samsung 2025 55" OLED S95F TV is amazing, especially that anti-glare feature. I’m seriously impressed and would definitely recommend it to family and friends. Big thanks to Samsung for keeping up the excellence in electronics!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the Line
on April 6, 2026
Posted by: Eric
[This review was collected as part of a promotion.] Great, fabulous, bright picture. I could not have hoped for me. The picture is even better than I imagined. The contrast is wonderful and the vibrancy and smoothness of the streaming process is upscale for sure.
Written by a customer while visiting Samsung US
Customer Rating
2
Died 2 months in
on April 7, 2026
Posted by: Jeremy
It died 2 months in. The whole screen was replaced under warranty. This does not give me confidence for the future of this TV, despite being good initially. Hopefully we just got a lemon.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, April 7, 2026
Jeremy,
Thanks for sharing your experience having your TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your experience having your TV serviced. We hope the issue has been fully resolved.
Samsung remains committed to delivering the best possible product experience, quality, and value. Your feedback will be shared with both our product and customer care teams.
If there’s anything more we can do to support you, please don’t hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Only TV I'd recommend for low light movies/scenes
on April 7, 2026
Posted by: MountainMan
[This review was collected as part of a promotion.] If you've ever hated watching movies or TV shows that have dark or night scenes where you strain to tell what's going on. . . those days are over. Night scenes are just as clear as daytime. Even small details like a license plate on at night shine! Crystal clear and VIVID! Rewatching shows again in a new (OLED) light. . .
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ever
on April 9, 2026
Posted by: Zekester
[This review was collected as part of a promotion.] I absolutely love my new Oled samsung tv. Great picture and refresh rate. The quality of the picture is second to none. The smart tv allows for multiple channels and apps. I would repurchase this tv for my entire house if I could afford it.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on April 11, 2026
Posted by: BigMomma86
from Dover, Ohio
[This review was collected as part of a promotion.] The picture is crystal clear. Being able to adjust every little detail to make what im watching personalized is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on April 11, 2026
Posted by: Shady
[This review was collected as part of a promotion.] Great picture
Bright picture
The set up was very easy
Bright picture
The set up was very easy
Written by a customer while visiting Samsung US