[This review was collected as part of a promotion.] Sometimes it freezes on me and I need time shut it off and turn it back on to reset it
Response from Samsung USBy Samsung Specialist, March 16, 2026
Addy,
We appreciate your feedback regarding your TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
[This review was collected as part of a promotion.] Awesome tv, internet is fast. The super thin tv looks insane on the wall. The brightness and color are great 0 complaints. The finish on the screen was the selling point I can leave the windows open on a sunny day and no problems seeing the screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fine
on March 13, 2026
Posted by: Great price for the value
[This review was collected as part of a promotion.] Great price for the value really love.My new TV looks great in my Oliver room.The color is bright and the sound is like at the movies. And the sea of television samsung is a dominant in the rough grape by
Written by a customer while visiting Samsung US
Customer Rating
5
Best and brightest
on March 13, 2026
Posted by: Scooter
from California
[This review was collected as part of a promotion.] The contrast and brightness are unmatched. A I mode seems to improve the picture dramatically.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on March 6, 2026
Posted by: DEEJAY
from Waycross Ga
[This review was collected as part of a promotion.] The picture is amazing! I use this tv in my home theater and its the best samsung tv ive experienced!