Customer reviews from igloocoolers.com
Igloo - 6 gal BPA Free Water Container - Blue
Average customer rating
2.9
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
8
4 Stars
5
3 Stars
2
2 Stars
4
1 Star
10
44%of customers recommend this product.
(
8 out of
18)
Customer Reviews for Igloo - 6 gal BPA Free Water Container - Blue
Customer Rating
1
Defective Cap, no replacement
on May 23, 2021
Posted by: CapisJUNK
from JUNKCAP, MI
Defective caps, no replacement. You are a fool to buy this until Igloo supplies replacement caps that are redesigned. Cap breaks the first time you use these jugs.
No, I would not recommend this to a friend.
Written by a customer while visiting igloocoolers.com
Customer Rating
4
Going to make some modifications
on June 6, 2021
Posted by: Curtis
from Shreveport, LA
I bought this jug for water storage and after reading some of the negative reviews I realized I will be making some modifications on this product. I was hoping that Igloo had a spigot option available so that I could lay the jug on its narrow side and dispense water as needed. No spigot is apparently made for this jug. There are also many reviews of the original caps cracking or tearing apart. Not good to read. So I'm going to go find a spigot that will work with this jug and adapt it. I'm not throwing it away prematurely but I intend to install a working spigot. Right now the product is doing fine but I'm keeping an eye on it.
I would recommend this to a friend!
Written by a customer while visiting igloocoolers.com
Customer Rating
1
Caps are obviously a known problem
on July 24, 2022
Posted by: West Texas
from Abilene, Tx
I bought 2 of these 6 gallon water jugs about 3 years ago. They have always been stored in my home garage. Both of the threaded caps cracked and broke within about 6 months. I finally decided to look for replacement caps but no luck so far. From all of the reviews, Igloo obviously knows about the problem but apparently doesn't care. Goodbye Igloo!
No, I would not recommend this to a friend.
Written by a customer while visiting igloocoolers.com
Customer Rating
1
Cap split on both caps on 1st dry camping trip
on March 26, 2022
Posted by: Dry Camper
from Lisbon, Ohio
Horrible cap design filled with water and started carrying them from truck to picnic table both were leaking from cracked caps. After looking both caps are to thin to not crack. Very poor design.
Response from igloocoolers.comBy MG, Customer Service, March 29, 2022
We're so sorry to hear you're having an issue with the lids on your water jug. We pride ourselves on the quality of our products and appreciate your feedback.Please feel free to reach out to our customer service team! They would be happy to help find a solution for you.
https://www.igloocoolers.com/pages/contact-us
https://www.igloocoolers.com/pages/contact-us
Written by a customer while visiting igloocoolers.com
Customer Rating
4
Cap broke
on July 10, 2020
Posted by: SC
We love the jug but the cap broke so we'll need to look for a replacement part. We haven't had it that long. Surprised it broke already.
Written by a customer while visiting igloocoolers.com
Customer Rating
2
Good container. Bad Cap.
on January 22, 2022
Posted by: Dissatisfied2
from Austin, TX
I love the size, shape, and convenience of this container. However, the plastic cap cracked after less than a year of VERY gentle use. (Refilled twice and mainly sat in closet for emergencies.) Essentially useless as an emergency container now since it doesn't seal and can't take it camping since it leaks. Apparently, this is not an uncommon deficiency and as mentioned in other reviews, replacement caps are not available. Overall, an unsatisfactory product with no convenient solution to defect.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, January 26, 2022
We're so sorry to hear that! We pride ourselves on the quality of our products and appreciate your feedback. We do offer a one year warranty on our jugs. Please feel free to reach out to our customer service team for further assistance: https://www.igloocoolers.com/pages/contact-us
Written by a customer while visiting igloocoolers.com
Customer Rating
2
Replacement Parts? Not So Much...
on June 5, 2022
Posted by: foodboy767
from Utah
Good container, but the cap split around the base and once it's broken, you cannot secure water in the container or use the spout. I don't need an entire container—just the cap. And I could find no replacement parts for this on the website.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, June 7, 2022
We are so sorry to hear you're having an issue with your product. Please feel free to reach out to our customer service team! They would be happy to help find a solution for you.
https://www.igloocoolers.com/pages/contact-us
https://www.igloocoolers.com/pages/contact-us
Written by a customer while visiting igloocoolers.com
Customer Rating
1
failure of parts to 6 gal. water container.
on March 3, 2024
Posted by: don1
purchased about two years ago and stored unit inside house until need. However, upon need found the cap cracked and O-ring brittle. Could not find out how to order replacement parts.
No, I would not recommend this to a friend.
Written by a customer while visiting igloocoolers.com