Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Average customer rating
3.9
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
4
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB S921U Unlocked - Sapphire Blue
Customer Rating
5
Worth buying
on April 6, 2024
Posted by: Kimberly
from Shawnee oklahoma
Expertise:Expert
So very happy with s24i hadon installment goingtobuy an unlocked onenow fromsamsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rushi
from LODI California
Expertise:Beginner
Verified Purchase:Yes
Excellent device I am really Enjoying!! Operating System are very Easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shan E
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone with great battery life and camera. Also, runs smoothly, Just lacks in picking up service. I had better service coverage on the pixel phone and I use the same carrier now with the s24. So that is my only complaint. Needs to be able to connect to phone towers better.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 8, 2024
We noticed that you are reaching out to tell us about your S24. The S24 brings more processing power. Galaxy S24+ comes with QHD+, the highest screen resolution on a Galaxy smartphone. We're glad to see that you are happy with the phone! If your Galaxy phone is experiencing low signal or even no signal at all, you may be unable to connect to the internet, and its ability to make or receive phone calls may be limited. Check out the link attached to troubleshoot this. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Juan
from San antonio tx
Expertise:Intermediate
Verified Purchase:Yes
Great cellphone,amazing camera,good battery life 👍
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JMBham
from Montgomery County, Maryland
Expertise:Intermediate
Verified Purchase:Yes
Phone looks nice and feels solid. I'm glad that it has a slightly bigger screen than the S23. I could care less about AI features of any kind. I'm glad that the phone operates efficiently and loads quickly; good graphics for daily use, too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrsJones2024
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Device is a lot smaller than I expected compared to my old ZFold 4
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 21, 2024
Thank you for reaching out, Mrs. Jones. We greatly appreciate your feedback as we strive to improve our products and services. We noticed that you inquired about the Galaxy S24. The Galaxy S24 and S24+ feature a unified design with a smooth satin finish. They offer more screen size, more battery, and more processing power. The Galaxy S24+ comes with QHD+, which is the highest screen resolution on a Galaxy smartphone. The Galaxy S24 has a 6.2" FHD+ display, while the Galaxy S24+ has a 6.7" QHD+ display, providing more screen real estate than ever before. You can enjoy optimal color and contrast with Vision Booster, even on bright days. Once again, we appreciate you sharing your thoughts with us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Hiktongrizzly
from Ocala Florida
Expertise:Intermediate
Verified Purchase:Yes
Coming of a Samsung A52 (great phone) for two years this Samsung factory refurbished phone is all I expected. Seemless transition
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ghislain
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Shopping experience could be improved. Pages are bloated and make the browsing experience too clunky. Hardware is fantastic and feels premium. Software's also improved a lot as the years go by and it's good to see Samsung keeping up with both Android updates and their own customization of the O.S.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US