Customer reviews from Samsung US
Samsung - 85 Class QN70H Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2026)
Average customer rating
4.7
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
115
4 Stars
21
3 Stars
5
2 Stars
3
1 Star
2
95%of customers recommend this product.
(
90 out of
95)
Customer Reviews for Samsung - 85 Class QN70H Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2026)
Customer Rating
4
A good TV but set up was painful
on October 5, 2026
Posted by: PeterB
[This review was collected as part of a promotion.] This is my fourth Samsung TV. All have been high-performance and delivered good value. The positives:
1. An excellent picture.
2. Good form factor.
2. Good form factor.
For this particular TV, the setup and tuning are painful. I use cable TV. I just wanted to turn on the TV and go to cable, but I got a screen full of apps, including a link to HDMI 3, where the cable box sits. Finding the cable system with the TV remote was also challenging. Eventually, I found the settings to go straight to cable, but it took a couple of weeks. I also set up Alexa, but then decided I didn't want it turned on. I couldn't figure out how to disable it on the TV. Fortunately, I could disable it on the Alexa app. My previous Samsung TVs had more picture-setting options. I finally used Expert settings to get what I wanted. Everything is working well now, and it was worth the effort. It's just that the effort to get the TV working the way I wanted took 2-3 weeks. The manual provided very little help. I even downloaded the longer manual from the web, but it didn't seem to match what came up on the TV.
Response from Samsung USBy Samsung Ambassador, October 6, 2026
Hi PeterB,
Thank you for choosing Samsung a fourth time and for sharing your feedback with us. We appreciate your comments regarding settings and overall experience. This has been noted and will be shared with various teams.
It seems your initial pain points have been resolved on your own, but if we're wrong in our assessment or you'd like to tell us more about your situation, please feel free to contact us, as we're here to help. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun).
– Samsung Ambassador
Thank you for choosing Samsung a fourth time and for sharing your feedback with us. We appreciate your comments regarding settings and overall experience. This has been noted and will be shared with various teams.
It seems your initial pain points have been resolved on your own, but if we're wrong in our assessment or you'd like to tell us more about your situation, please feel free to contact us, as we're here to help. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun).
– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
2
TV
on October 5, 2026
Posted by: Sissy
[This review was collected as part of a promotion.] We don’t like the remote that goes with this TV. Picture is not clear and does not take commands well. Not happy with this purchase!
Response from Samsung USBy Samsung Ambassador, October 5, 2026
Hey Sissy,
Thank you for sharing your perspective on your time with the QN70H TV thus far. It is disappointing to hear that your experience has been poor thus far in various regards. We'd like to share some information in hopes to improve this.
To start with picture quality, first, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Top directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
Regarding remote use and voice commands, we'd like to learn more about what went wrong so that we can better assist you. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for Live Chat.
– Samsung Ambassador
Thank you for sharing your perspective on your time with the QN70H TV thus far. It is disappointing to hear that your experience has been poor thus far in various regards. We'd like to share some information in hopes to improve this.
To start with picture quality, first, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Top directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Top directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
Regarding remote use and voice commands, we'd like to learn more about what went wrong so that we can better assist you. Please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for Live Chat.
– Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
SO helpful for low-vision viewing
on October 1, 2026
Posted by: Val in Maine
[This review was collected as part of a promotion.] I'm so happy with thie accessibility fetures on this Smart TV. I can easily navigate different apps, hook it up to my computer to use as a monitor, and catch football games with my grandsons.
It's the BEST purchase I've made since beginning to lose my eyesight.
Accessibility settings make it possible for to announce where my cursor is and what I am selecting, and brightness/constrast settings allow me to adjust to my visual comfort.
The size of the screen and the PC scaling function make this a 50" monitor for my laptop, so I can actually see what the heck i am doing on the computer.
Thank you, Samsung, for caring about low-vision accessibility.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love It!!
on October 1, 2026
Posted by: Deee
[This review was collected as part of a promotion.] So far it has been great!!! I have no issues!! It just took a little getting used to compared to my previous tv’s I had. Technology was a little different but not to bad!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Off-angle image quality
on September 28, 2026
Posted by: iCodeC
from motorhome lower 48 states.
[This review was collected as part of a promotion.] While the picture is sharp and bright when viewed directly in front, I am disappointed with the off-angle image quality.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Ambassador, September 28, 2026
Hi iCodeC,
We appreciate your feedback on the Samsung QN70H TV’s picture quality when viewed off angle. This model features a Wide Viewing Angle, designed to deliver rich color and a full, detailed picture - no matter where you’re sitting.
Starting with our S85F OLED and QN900F Neo QLED 8K Series and up, Samsung TVs also include Ultra Viewing Angle technology. This enhances off-angle performance even further, helping maintain brightness, contrast, and clarity when watching from the side.
If you're still noticing reduced image quality at off-angles, room setup or lighting may be playing a role. A professional installer may be able to help optimize positioning for the best experience.
If you have any questions or need assistance, Samsung Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). You can also LiveChat with an agent through the ‘Support’ link on our website.
~ Samsung Ambassador
We appreciate your feedback on the Samsung QN70H TV’s picture quality when viewed off angle. This model features a Wide Viewing Angle, designed to deliver rich color and a full, detailed picture - no matter where you’re sitting.
Starting with our S85F OLED and QN900F Neo QLED 8K Series and up, Samsung TVs also include Ultra Viewing Angle technology. This enhances off-angle performance even further, helping maintain brightness, contrast, and clarity when watching from the side.
If you're still noticing reduced image quality at off-angles, room setup or lighting may be playing a role. A professional installer may be able to help optimize positioning for the best experience.
If you have any questions or need assistance, Samsung Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat, Closed Sun). You can also LiveChat with an agent through the ‘Support’ link on our website.
~ Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
5
As always..A great TV
on September 27, 2026
Posted by: LD1947
[This review was collected as part of a promotion.] Responsiveness...very...being a senior. it helps very much especially when it is smart...and bright. It is easy to adjust the contrast to the best setting. The color was upscaling ..much brighter than the other set. I did realize that this tv is easier to operate , settings are easy to use ...Uniformity...indeed.
...
...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Enjoy the added channels
on September 22, 2026
Posted by: Hammer
[This review was collected as part of a promotion.] Bright, very sharp, color is good, perfect size. Ok to respond. Perfect size for our home. Better than or previous TV. Great upscale. Average response. Cole is bright and sharp. Contrast is good. Everything is uniform.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung TV
on September 22, 2026
Posted by: Luv my brew crew
from WI
[This review was collected as part of a promotion.] I 💕 the brightness of the picture and how quick the response is when I turn the TV on or change channels. I am very happy I chose a Samsung. It's my first time owning this brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US