Customer reviews from us.roborock.com
Roborock - F25 RT Gen 2 Cordless Wet Dry Vacuum Cleaner, 20000Pa Suction, Self-Cleaning and Drying, 180 FlatReach
Average customer rating
4.9
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
41
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
34 out of
34)
Customer Reviews for Roborock - F25 RT Gen 2 Cordless Wet Dry Vacuum Cleaner, 20000Pa Suction, Self-Cleaning and Drying, 180 FlatReach
Customer Rating
5
Vac/ mop miracle for High Gloss floors
on May 19, 2026
Posted by: Jfv read
Best purchase I've ever made. I have high gloss floors that were driving me absolutely crazy. It's like having mirrors for floors. Maddening! I've tried numerous cleaners, and I fully expected that I have to return this unit. Boy was I pleasantly surprised. Roborock exceeded my highest expectations. The cleaning process is so easy now, as it vacuums and mops at the same time. I don't see hardly any streaks and the unit is so easy to use that I don't mind getting it out every other day just to see how clean I can get my floors. I know it sounds crazy but I actually enjoy cleaning my floors now. The only thing that it doesn't do is remove stubborn caked on substances. Seriously, if you want clean floors with minimal effort, this is the unit for you!
Written by a customer while visiting us.roborock.com
Customer Rating
3
Not as good as I expected, meh
on May 11, 2026
Posted by: Lisa24
I bought this in November and have only used it a handful of times and I expected it to work a lot better than it does. When using it I usually use Eco mode to try to prolong the battery, well, that doesn't help much because I can't even get 1 room finished without the battery dying. I have to empty the dirty tank numerous times for it to continue to work (I have cats and dogs) but it barely gets an inch of water in the dirty tank and I have to empty it. It also leaves wet puddle streaks when I put it in an upright position and turn it off for a few seconds. It doesn't clean the dirtier spots unless I go over them many, many times. I bought this thing to try to have to use a mop less due to back problems and save time but it's quicker to use a mop and bucket and get the job done faster than having to stop every few minutes to empty a tank and have to use a mop anyway because the battery died. Should have gone with a different brand, not thrilled.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, May 13, 2026
Thank you for taking the time to share your detailed feedback.
We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues.
We take every customer's experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support.
We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.
We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues.
We take every customer's experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support.
We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Easy to use
on April 20, 2026
Posted by: VioletG
I usually don’t write reviews but I absolutely love this vacuum mop. I’ve had this vacuum for about 1month now and I don’t t regret my purchase. It’s easy to use leaves my floors clean. I love that it vacuums and mops at the same time saving time. After use and docking the self cleaning is so good the roller is rinsed and dried with no odor. My co-workers have also purchased after hearing me talk about it and they love it as well. Good buy for your money.
Written by a customer while visiting us.roborock.com
Customer Rating
5
a very good vacuum mop
on June 21, 2025
Posted by: Chiz
roborock F25 RT Vacuum MopI just bought this item, and I couldn't be happier with it! It was quite straightforward to use right out of the box; there was no need to set anything up or lift anything heavy. It is quite light, which is one of the best things about it. I can easily carry it around the home and move it around without breaking a sweat, even up and down the stairs.
The self-propelled feature is what really makes this product stand out. It almost moves on its own, which makes cleaning easy and even a little fun! This is quite beneficial when you have to cover a lot of ground or work on different types of floors.
The ability to clean and dry itself is another great feature. It saves a lot of time and makes the whole maintenance procedure easy. You don't have to bother about cleaning up after each use because the machine does it for you, which maintains it working well over time.
The product is of high quality overall. It feels like every part is well-made and will last. It doesn't feel cheap or weak at all. The features are not only beneficial, but they also work well together, which makes it a good mix of new ideas and old ones.
This product is wonderful in every way: it's easy to use, has smart features, and works well. I strongly suggest you try this one if you're a busy mom, a pet owner, or just someone who likes smart design. It's changed everything about my routine!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Anna
Verified Purchase:Yes
I have yet to use the replacement roller but it is good quality and everything came well packaged. It's so clean so I'm not sure how soon I will need to even replace it. Also the cleaning fluid lasts a long time so really don't need to order that too often either. This vacuum is a lifesaver.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Anna
Verified Purchase:Yes
Wish I would have heard of this vacuum and ordered it years ago. I now want every single one of their products they put out. Amazing Time saver and does an excellent job with the self cleaning you can't lose with this vacuum.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Anonymous
Verified Purchase:Yes
This machine is smaller than I was expecting, but it does a very nice job of cleaning our vinyl tile floors. It is intuitive to use. It pulls itself along so it doesn't take much effort to push and pull it. It does the job of vacuuming and cleaning at the same time. Our floors are much cleaner now than when we were just using a microfiber mop. Cleaning and drying is easy. Just empty the tanks and let them dry when it's done. There is nothing that I dislike about this cleaner. I wish I would have purchased this long ago!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: K moore
Verified Purchase:Yes
Fantastic mop, worth every penny! Self cleaning is phenomenal!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com