Customer Reviews for Oster - Table Top Blender - 450 W - Black
Customer Rating
1
Do not buy if you want a food processor
on July 6, 2015
Posted by: rupmplestilskin
from Land of Eden
Gender:Male
We have an oster blender that was given to us as a wedding present nearly 50 years ago and the motor is still working like a champ. We replaced the jar years ago when the glass jar was accidentally broken, so we purchased this model just for the food processor attachment thinking that the quality would be similar.
Big mistake. The food processor replacement lasted only 6 months before the drive spindle bound up and one of the plastic ears on the lid broke. In short, I would put it in the category of junk quality. When new, it does work as designed and does a fine job, but the way that the drive shaft is designed, it cannot remain clear of liquids and gradually stiffens up and becomes useless.
On the good side, Oster stands behind the product and shipped me a new one. But I don't think that Oster will continue to do that after the 1 year warranty period.
So the blender part is a great buy, but the food processor is a waste of money.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Care, July 8, 2015
I can understand your concerns since your food processor stopped working after only 6 months. We do strive for excellent customer service, and I'm glad to hear we already have a new food processor attachment on the way to you. This is not a common issue, and we appreciate you bringing it to our attention. We are always happy to help if you have any future questions or concerns. You can reach our customer care team at 1-800-334-0759, Monday-Friday from 9am-6pm Eastern.
I bought this 4 years ago I'm still working like nothing I use this every days I make my protein shakes I blend a lot of food ice you name it the only part I have to replace is the stainless steel blade strongly recommend this to everyone that looks for a real quality blender
Luckily this was on the counter and not the island. When I turned on the blender to crush ice, the whole back blew out! I am not sure if I want to replace the glass at this time.
I bought this blender about a month ago and am very happy. It is a 16 speed blender that is very powerful. I use it daily to mix up my morning protein drink. It crushes my frozen strawberries without a problem and then belnds the other additives nicely.
I have bought 3, I for me and one for my son and his girlfriend. Just bought my fourth for my sister in law. It crushes like now! It makes juices in seconds! Love them! Solid quality-glass not plastic! Easy to replace parts, broke the glass and got one ASAP from the company! :)
I bought this via the Oster web-site to make smoothies and milkshakes an occasionally crush ice. It has not functioned as I had hoped. It takes long to even begin to make the smoothy. Probably will burn the motor out before long. Looking for another brand in hopes it will work more effectively.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care , November 30, 2020
Oh no! That is definitely not the kind of experience that we want you to have. Our Oster products were made with the highest quality and complete materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please give us a call at 1-800-334-0759 Monday to Friday 9 AM to 5 PM EST or email us at osterconsumercare@newellco.com.