Customer Reviews for Oster - Table Top Blender - 450 W - Black
Customer Rating
1
Shattered
on June 20, 2020
Posted by: dillpickle
from Howell, MI
Gender:Female
The food processor bowl shattered. I used it 4 times. I reached into my cupboard to use it again, and it literally shattered into pieces as I held onto it. The bottom fell out and it cracked the entire length of the bowl. I then decided to use the blender. As I did, the "Frozen Drink" knob fell off (but it did easily reattach).
No, I would not recommend this to a friend.
Response from osterBy Oster , Consumer Care Department, June 26, 2020
Thank you for taking the time to share your review. We are extremely sorry to hear about this and even more sorry to disappoint you. Please allow us to make it up to you. Give us a call at 1-(800) 892-7684. For your convenience, we are available Mon-Fri 9am-5am, EST. We look forward to assisting you!
I bought this blender about a year and a half ago. I love the quality and I use it frequently. However, the black plastic piece that attached the food chopper attachment broke, and I have been unable to find the replacement part. Not sure where to look for this one part. I don't want to buy a whole new attachment because the rest of the food chopper is in great shape.
I would recommend this to a friend!
Response from osterBy Consumer Care , February 16, 2021
We are glad to hear that you loved our Oster® 700 Watt 16 Speed Blender, Brushed Nickel and we are sorry to hear that the accessory broke. You can purchase replacement parts from our partner retailers: Amazon, Walmart, Target, Bed, Bath & Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. We hope this helps!
The plastic lid is really really cheap. The lid fell off my hand and it went to pieces and can’t be closed now. Made of really cheap plastic
No, I would not recommend this to a friend.
Response from osterBy Consumer care, Oster, March 31, 2020
Thank you for taking the time to submit a review. We are truly sorry about what happened with you Oster Food Chopper.
Please accept our sincerest apology for the inconvenience this has caused you. As we always want to make sure that we will be able to meet your expectations.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.We look forward to assisting you.
Purchased this product and found the lid to the chopper was broke.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, December 30, 2019
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
I was gifted this and the first time I used it I dropped the chopper lid on the counter and both tabs that lock the lid in place broke off. Not sure if I can get a replacement lid. So disappointed!
Response from osterBy Oster, Consumer Care, December 11, 2019
We apologize for the inconvenience that you have experienced. Our products are top performers and are very durable. We believe in the quality of all our products, and we will get this taken care of. Please contact us at our toll free number 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Had (and it still woks!) the original model of this blender for over 20 years now. It is the best. Bought this one as a back-up just in case the other one quits. I must say, I use the original one everyday for my breakfast smoothie and it works like a charm! Oster is the best!
Response from osterBy Consumer Care Department, March 5, 2021
Thank you for leaving such a nice review about our blender. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
I love my blender it's been a Godsend!!! BUT this morning when I went to take it off the base to wash and clean it; it will not come off. HAS ANYONE ELSE HAD THIS PROBLEM? Please help don't wanna have to purchase another one only had this one since March.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, April 14, 2021
Thank you for reaching Oster® Brand. Thank you for leaving such a nice review. We are glad that you love our product. Please try to put the jar back on the base like you are using it and hold the base while turning the jar counterclockwise to remove the jar.
If troubleshooting techniques won't work, please contact us. We look forward to assisting you. Have a great day!
[This review was collected as part of a promotion.] I love the blender, even though the jar is a little heavy. The problem is that the lid for the food processor is cracked and close. I want to know if I can purchase a replacement? I couldn't find in the website
I would recommend this to a friend!
Response from osterBy Consumer Care , March 31, 2021
We are glad to hear that you love our Oster® 700 Watt 16 speed blender, brushed nickel. We make sure that we provide quality products that has great value, stylish and will suit your needs. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. Our Oster products and replacement parts are available online and in-store authorized retailers and here's the complete list: Amazon, Walmart, Target, Bed, Bath & Beyond, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, QVC, Walgreens and The Home Depot. Have a good day!