MY ULTRA UNIT IS MELTING THE PLUG END OF THE OUTSIDE RATED EXTENSION CORDS. I HAVE MELTED 2 SO FAR USING THIS 12 AMP UNIT. BURNING AND MELTING SMELL FROM PLUG END.!!!
I did some online research, notably in "Consumer Reports", and the Toro got good reviews, was well priced and seemed to fit my needs. I could not be more pleased! I really am impressed. It's so powerful that I can't use it at full blast. I do wish the assembly directions were easier to follow. An online video showed the proper sequence of steps and then it was extremely easy. Looking forward to trying the vacuum feature, but so far the blower is great! Highly recommended. I can't speak to long-term dependability as I have only had it for a month.
I have owned a few of these, and it seems the variable speed control fails, long before it should. If it were not for that, this would be a good unit, but the blower out lasts the switch that makes it work in the first place, every time. What good is it then??
Response from ToroDealer.comBy customer service, October 11, 2016
We appreciate you sharing this with us and are sorry to hear about your product experience. We take these concerns seriously and would like to learn more. If you would, please bring your machine in to our dealer. We want to assure you that your machine comes with warranty protection. Thanks!
I bought one of these machines in early fall of 2015 so I'm on my second season of using it to vacuum cottonwood, maple and elm leaves. It works good although I had occasional issues with it unplugging. I find it rather awkward and cumbersome to use. One thing the users manual should include to wear besides pants, shoes, dust mask and safety glasses is hearing protection.
Pros: it vacuums good, it does what it's supposed to do
Cons: not american made, awkward to use
I would recommend this to a friend!
Response from ToroDealer.comBy Customer Service, October 3, 2016
We appreciate your feedback! Your product comes with a built in cord lock feature to help keep the extension cord securely connected to the unit. If the connection is not secure it may cause difficulties, like burning out the plug. If you have questions please feel free to call us at 1-888-384-9939.