Customer Reviews for TORO - Ultra 260 mph 340 CFM 110 V Electric Handheld Leaf Blower/Vacuum
Customer Rating
4
The metal impeller makes a big difference!
on March 19, 2017
Posted by: CurtisNC
from NC
Gender:Male
Expertise:Intermediate
While this blower-vac is comparable in design to the lower end model, the metal impeller blade makes a big difference and I expect it will last much longer. Good vacuum performance. I also like that all the components of the other model are compatible with this model, i.e. the bag, the nozzle, the vacuum components ... which can serve as a backup should I ever need it. I like it a lot and it was a good value compared to gas/oil engines.
Pros: metal impeller blade, blower-vacuum in one, components compatible with previous model
This product has a decent leaf blower, but when I switched over to the vac I kept getting a static shock. Will be returning this product.
No, I would not recommend this to a friend.
Response from ToroDealer.comBy Customer Care , March 20, 2017
This is due to static electricity. The same thing that can happen when the humidity is low and you walk across a carpet and get a shock from a doorknob or when you enter/leave a car and touch the door handle. While startling, a static shock is not harmful to an average person. Because outdoor power products have electrical systems or are powered by electricity, it is understandable why an operator would conclude that the product has a fault that caused the shock. A static electricity shock is not a problem with the product. It will go away when moisture conditions improve. There is no product defect to fix. We can suggest a change to different shoes or clothes may minimize or eliminate the static electricity condition.
am on my third Toro Ultra Blower Vac. Love everything about it except the bag. First Blower replaced after several, guessing five years, of heavy fall leaf vacuuming, fixing the bag multiple times. Replaced second because i gave up on fixing the bag. This is a fabulous tool, if only the bag lasted through a whole season. Bought another believing there had to be an improvement on the bag. I have sewed it, duct taped it, Gorilla taped it, all to no avail. Please fix the bag Toro!
The quality of the bag, specifically the zipper, is the problem
on February 18, 2017
Posted by: biapos
from Topeka, KS, USA
Gender:Male
Expertise:Intermediate
I purchased the unit this past Fall and it functioned satisfactorily but the collection bag did not even last out the season before the zipper began to separate from the bag and the zipper itself began to jam and pull apart.
No, I would not recommend this to a friend.
Response from ToroDealer.comBy Customer Care, February 20, 2017
We understand your frustration and want to help! Please call us at 888-384-9939, or, if you prefer, email us your contact information, along with model and serial number, to consumer.service@toro.com and someone on our Customer Care team will get back to you. Thank you!
Tons of power and volume of air. Very easily configurable from blower to vacuum mode, and back again. Variable speed is genuinely useful, to my surprise. Metal impeller is an absolutely key upgrade over the lower priced model with the plastic impeller; slightly higher price worth every penny. Great product.
The blower vac is fantastic! I use it at least once a week to suck up leaves that have fallen on our artificial turf. Easy to use and well made. Our original product was defective so we sent it back to Toro and they sent us a replacement--awesome!! Super happy with the customer service and the blower.
I have had 2 Ultra blowers. The first one lasted a full season. The second one failed very quickly. I believe both have failed variable speed switches.
No, I would not recommend this to a friend.
Response from ToroDealer.comBy Customer Care, January 24, 2017
Thanks for reaching out! We are sorry to hear about your experience with your Toro product. It comes with Toro warranty protection. Toro’s independent service dealers provide warranty consideration. After a physical inspection, if the failure is determined to be a manufacturing defect, it will be covered under warranty. Items such as improper maintenance, adjustments, and accidents are not manufacturing defects. Please review your product’s warranty located on the last page of your operator’s manual for details of coverage. It provides all the options for accessing warranty consideration. To locate a dealer nearest you, please visit us at www.toro.com/dealer. Thanks!