2 year and 2 week failure! Wow, replacement within minutes!
on August 1, 2017
Posted by: Happymplsguy
from Minneapolis, MN, USA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
My 2 year old blower vac started making a bad vibration and loud noise, making it unusable. I looked and found the 2year warranty was expired by 2 weeks. I called Toro customer service and got connected with a young lady right away. The young lady was quite understanding, verified my registration of the unit, and within minutes was asking if i could bring it to a local dealer FOR A FREE REPLACEMENT! I happily drove to the dealer and he had already talked to Toro and my free unit was ready. Wow!
This Produce Works Well For What It Was Intended For
on July 31, 2017
Posted by: RRock
from Albuquerque, NM, USA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
In My Life Time. This Would Be My 4TH Toro Blower I've Purchased My 2nd In This Model After 15 Years My old one switch Got Tired. Still Works. Love The Metal Impeller. I've Compared it To Others. I Still Take A Toro. It Performs Well For the Job.
Have not used it extensively yet but up to now, it's been working fine. Good purchase. Also bought after checking various reviews. It was a recommended purchase.
Poor quality device. Changing from blower to vac requires removal of two pieces of equipment while balancing the motor section. The interlock fails if not properly connected. Best used as a single device. I will not buy another.
Cons: too difficult to switch from blower to vac, fails too easily, poor choice of plastics
Response from ToroDealer.comBy Toro Customer Care, July 18, 2017
Thank you for your feedback. For the benefit of the customer we do offer a wide range of blowers with different capabilities. At Toro.com/yardtools you can compare machines and decide which one is right for you. If you ever need assistance with your blower, we suggest taking it to an authorized service dealer. Dealers can be found at Toro.com/dealer. For further help, call us at 888-384-9939. Thank you!
I have used this product both for blowing and the vacuum feature. I was amazed with the ease that it picked up the waste and put it in the bag. It was easily transferred to a yard bag for disposal. Good product!!!
This blower works well, right out of the box. The few parts needed to be connected all fit easily and quickly. This machine was up and running in less than 5 minutes. The gradual power-increase dial is smooth and efficient.