Customer reviews from geappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
3 out of 5
3
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
0
50%of customers recommend this product. 
(
1 out of 2
)
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Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
3 out of 5
3
A BIG Problem with the design.
on April 6, 2026
Posted by: RHNTrin
from Colorado
I like my drip coffee maker but it does drip when released from the plate. Also, after cleaning the carafe, the top feature did not settle into the carafe correctly and now it will not unscrew.. This is as problem because the coffee comes out of the top instead of the spout when poured.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
2 out of 5
2
Response from geappliances.comBy JuliaGE_AppliancesApril 7, 2026
Once the coffee maker has started brewing, we do not recommend the carafe be removed until the coffee has completed brewing. We're sorry to hear you had an issue getting the carafe lid on correctly, and we recommend removing the lid and re-installing it to ensure it is properly seated. This will resolve any issues you've had with the coffee coming out of the lid rather than the spout.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Bad choice don’t waste your money
on October 28, 2022
Posted by: Rholdin
from Noble
Just one year doesn’t work anymore because to much money for nothing
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
1 out of 5
1
Value
5 out of 5
5
Response from geappliances.comBy Dianna@GEAGE_APPLIANCESNovember 7, 2022
Hello, we are so sorry to hear that your coffee maker stopped working in such little time. We can understand how frustrating that can be. We recommend checking your warranty which can be found on page 16 of your manual here https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000019-1.pdf&_ga=2.7833076.778006708.1667831118-1451762796.1666719384. If you happen to need anything else please let us know.- Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Would give 5 stars except...
on October 25, 2022
Posted by: Heather K
from Lebanon, PA
We really love our GE Cafe coffee maker. It's not only attractive, but it also makes terrific coffee! Our only complaint is about the water filter. Not only is it impossible to find replacement filters, but there is no information about how frequently the filter should be changed. Please contact me via email to tell me how to buy the correct filters, and how frequently it should be replaced. Thank you!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com