Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Simple, Convenient, and Reliable
on March 30, 2026
Posted by: Yachts4u
[This review was collected as part of a promotion.] My A36 has been exceptionally nice to use. I typically like to hold on to a device for several years and just recently purchased this A36, my previous phone was the A6. So far very happy with the features, such as the Samsung AI, that give me quick and reliable answers to routine questions such as "how many calories in a particular meal selection". Also very happy with the speed that various apps load and refresh. So far happy with the camera and the ease of opening QR codes with one click. Purchased and set up was very simple. Phone is rugged enough for my work (with added case of course). Large screen is easy to see and sensitive to my touch without getting too sloppy with texting. Spell check is a little difficult at times..as most phones. Over all very satisfied with the Galaxy A36.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a reasonably priced phone
on March 30, 2026
Posted by: Bluestar1970
[This review was collected as part of a promotion.] It's pretty much average for being a 5G phone
I don't know why but I don't get 5G very often. I guess you get what you pay for. It's not impressive at all.
I don't know why but I don't get 5G very often. I guess you get what you pay for. It's not impressive at all.
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hi Bluestar1970,
Thank you for sharing your thoughts. The Galaxy A36 5G is designed to deliver reliable everyday performance, offering 5G connectivity where available, a smooth display, and essential features. If your device is disconnecting from the network, it may be due to your connection or service plan. To address the issue with the 5G network, please check your network settings. The device is built to ensure simplicity and consistency for daily use.
Samsung phone has poor mobile network signal
https://www.samsung.com/us/support/troubleshoot/TSG10004921/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts. The Galaxy A36 5G is designed to deliver reliable everyday performance, offering 5G connectivity where available, a smooth display, and essential features. If your device is disconnecting from the network, it may be due to your connection or service plan. To address the issue with the 5G network, please check your network settings. The device is built to ensure simplicity and consistency for daily use.
Samsung phone has poor mobile network signal
https://www.samsung.com/us/support/troubleshoot/TSG10004921/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG FOR LIFE
on March 30, 2026
Posted by: MustangSally
[This review was collected as part of a promotion.] I enjoy my A36 because it's affordable and my husband has the same phone I've been hooked by Samsung since 2018 and I'm upgrading to the s26 ultra because I want to explore more AI photos and just AI in general plus I want the privacy feature it has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than you imagine
on March 30, 2026
Posted by: Kitty13
[This review was collected as part of a promotion.] I am thoroughly enjoying my samsung A36. I have always used samsung products and with each model the bar keeps going up. The camera is super impressive and with the latest Galaxy AI I can easily remove objects and select the best shot. The photo editing that comes standard is just as good or better as some paid apps. I have had no issues with lag or processing with this phone. I take full advantage of the voice commands and hands free options. Great phone and nothing to complain about, will keep choosing samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Device
on March 30, 2026
Posted by: KekeRae
[This review was collected as part of a promotion.] I enjoy using my device for personal use. But recently my device has begun to over heat a s lag. I have to restart my phone once a day minimum.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone
on March 30, 2026
Posted by: JustBrian
[This review was collected as part of a promotion.] My galaxy A36 is a great phone it has a large screen which is something important to me and my needs. The battery is good and stays charged all day and I use my phone for work and social media and watching YouTube often. I have no complaints overall it's a good phone for the price range.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, Reliable, and Easy to Use
on March 30, 2026
Posted by: DomDom
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy device every day for school, watching videos, and just staying connected, and it has honestly been a great experience. Everything feels smooth, even when I have multiple apps open, and I do not have to worry much about the battery since it usually lasts me the whole day.
The screen is one of my favorite parts. Colors look really nice and everything is clear, which makes watching shows or scrolling through apps more enjoyable. The camera is also solid and takes good pictures without needing to adjust too many settings.
I also like using Galaxy AI because it actually makes small things easier, like editing photos or organizing stuff on my phone. It is simple but helpful.
Overall, it just feels like a dependable phone that fits easily into my daily routine. It does what I need without any issues, whether it is for school, entertainment,
The screen is one of my favorite parts. Colors look really nice and everything is clear, which makes watching shows or scrolling through apps more enjoyable. The camera is also solid and takes good pictures without needing to adjust too many settings.
I also like using Galaxy AI because it actually makes small things easier, like editing photos or organizing stuff on my phone. It is simple but helpful.
Overall, it just feels like a dependable phone that fits easily into my daily routine. It does what I need without any issues, whether it is for school, entertainment,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features and ample storage space
on March 30, 2026
Posted by: Mllogue
[This review was collected as part of a promotion.] My phone has made it easier for me because I can list all my medications that I take and my emergency contacts on my info card. And if I happen to call 911 that info is automatically sent to the emergency unit that I call.So they know all the meds, I take and everything about me.
Value
5
Written by a customer while visiting Samsung US