Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
1
This product has horrible features!!!
on April 3, 2026
Posted by: ImabasicSamsung
[This review was collected as part of a promotion.] I'm very disappointed. There's no micro memory slot. There's no headphone Jack. The A.I. is hard to manage.
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hi ImabasicSamsung,
Thank you for your feedback. The Galaxy A36 5G is designed with a modern, streamlined setup that prioritizes wireless connectivity and smart features. We have observed that many users are transitioning to Samsung Cloud, which reduces the amount of hardware needed for the device. As users become more familiar with how Galaxy AI can enhance their daily routines, they begin to explore its capabilities. You can learn more about Galaxy AI on your Galaxy A36 5G by checking out the online articles linked below. Thank you for your review and for being a valued Samsung customer.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy A36 5G is designed with a modern, streamlined setup that prioritizes wireless connectivity and smart features. We have observed that many users are transitioning to Samsung Cloud, which reduces the amount of hardware needed for the device. As users become more familiar with how Galaxy AI can enhance their daily routines, they begin to explore its capabilities. You can learn more about Galaxy AI on your Galaxy A36 5G by checking out the online articles linked below. Thank you for your review and for being a valued Samsung customer.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 3, 2026
Posted by: Road97runner
[This review was collected as part of a promotion.] Galaxy ai is one of the best features I have ever use overall im a big fan of galaxy and will only buy galaxy phones. I wish I can afford the new s25 ultra that is my overall goal. Maybe Samsung would grant me the promotion to be able to provide me with that wonderful phone by leaving a 5 start review .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it all but the arrangement of tiles
on April 3, 2026
Posted by: MyTyMe
[This review was collected as part of a promotion.] AI is like my best friend on my Samsung a36....this phone does everything for me...my husband is on a waiting for a liver transplant so the messages, the calendar, the alarms allows me to keep track of 4 different hospitals in different cities and one in another state...it did an update recently and I think it's called home pages my tiles are not where I am use to them being but I just use the search tab to find my ap
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A36
on April 3, 2026
Posted by: SuzyQ14
[This review was collected as part of a promotion.] Once I was able ti import from old phone it was smooth sailing. I'm having fun learning all the features and I like that help features are available. Especially to help with the Galaxy AI features .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a nice 6.8 inch screen
on April 3, 2026
Posted by: Shakur75
[This review was collected as part of a promotion.] Samsung galaxy a36 is an ok phone. The camera is very low grade. The battery doesn't have a long life. Love the big 6.8 inch screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on April 3, 2026
Posted by: Tlite7
[This review was collected as part of a promotion.] This device has one the best batteries I've seen for an affordable price. It can last me uo to two days on a single charge and easy to use and very responsive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great service, 5g compatibility!
on April 3, 2026
Posted by: 142SHR
[This review was collected as part of a promotion.] Galaxy a36 5g, great features with high quality display, gemeni ai big plus for research and tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a really good phone for the moneyok
on April 2, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It's a great starter phone because it comes with all the features that you didn't know and love on other phones but it's a Samsung so it's actually made quality wise. Also the Galaxy series is always been great And it just keeps getting better!!
Value
4
Written by a customer while visiting Samsung US