Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4 out of 5
4
The Samsung A36 5g is the phone I have.
on September 28, 2026
Posted by: ILoveSamsungproducts
[This review was collected as part of a promotion.] I chose the Samsung galaxy A36 5g cause I needed a phone with more memory bigger storage space. Faster processor for work wise. Ive been with Samsung products all the way thru weather its TVs, cell phones, Samsung in general Ive had the S series also ive had the first S series from the galaxy S series the SII, then the SIII, S4, S5, S6, S7, S8, 9. Then I went to the A series due to cost went from the A12, A13, A14, A15 5G, A16, A16 5G, A17 5G, A36 5G, A50. So im a Samsung fan all the way thru and thru.. So I believe in Samsung products I don't buy anything less.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product has great features and is the perfect
on September 28, 2026
Posted by: Samsung1st
[This review was collected as part of a promotion.] The device it great it size is not to small or to big. It features is great everything runs smoothly and at a nice speed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Affirmative you'll Love this phone!
on September 28, 2026
Posted by: Mightymit3
[This review was collected as part of a promotion.] I definitely Happy I chose this phone! Very impressed with the length of battery life! I chose this beautiful Pastel purple phone instead of the usual black phone. Absolutely Stunning. Anything you can dream up you can do with this GalaxyA36
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for the price
on September 28, 2026
Posted by: Asamuser
[This review was collected as part of a promotion.] It's a good device for being more of a budget phone. It's relatively fast, decent amount of memory and runs everything I need it to. Display is responsive, and clear, good color.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thanks Samsung! Galaxy A63
on September 28, 2026
Posted by: LLee883
[This review was collected as part of a promotion.] I choose my Galaxy a63 because of its all around compatibility and functionality and holds up!!! Very satisfied with this product til this day 😊 👌!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: NYGina
[This review was collected as part of a promotion.] I chose my Samsung A36 5G because the features it has suits my needs. I use it mainly on YouTube. I am a moderator in 1 of the greatest Sports channels, & you have to be fast. My A36 IS FAST! Sadly, my A36 has been compromised, so I am now looking at the S series Ultra+, & I cannot wait to see the endless possibilities it has to offer! I stand by my Samung A36 5G but know the S series Ultra + is going to be even better! Psyched! I also play reputable slots that have been around for years, & the sound & graphics are outstanding! Another day or 2 I'll have the S Ultra + & I'm smiling huge thinking about how much fun it will be!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed compared to previous options
on September 28, 2026
Posted by: DJHuss
[This review was collected as part of a promotion.] I chose this phone when I moved to a provider. I've always been an Android user with several OnePlus phones, and a couple of Samsung Galaxy options. I was happiest with my Edge S7, until newer features made it essentially obsolete. I guess I hoped for a similar experience with this new phone, but have been disappointed in its lagging UI, lack of meaningful updates, quirkiness in phantom screen touches, quality of camera, and quality of feel. It may be that I should've looked at an S24 or better option, but I don't think I'll ever have another A series again.
Value
2 out of 5
2
Response from Samsung USBy R&R, September 29, 2026
Hi there DJHuss,

Thank you for reaching out and sharing your reasons for choosing the Galaxy A36 5G. This device offers a vibrant display, versatile camera features, and convenient 5G connectivity. We appreciate your experience with previous Galaxy devices and understand your expectations for responsive performance, intuitive controls, and satisfying camera results. Your feedback on screen sensitivity, software performance, and overall design is valuable as Samsung continues to refine its devices. Thank you for sharing your thoughts with us!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have no complaints about this phone, it's been
on September 28, 2026
Posted by: Scotto63
[This review was collected as part of a promotion.] I chose this phone because it was loaded with features for the price I paid and knew it would be reliable from past experience
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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