Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
A36 5G is Great
on April 13, 2026
Posted by: FrankDV
[This review was collected as part of a promotion.] My A36 5G works flawlessly. Can't wait to do even more with it. Hopefully learn a little about Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love samsung
on April 13, 2026
Posted by: Goodiejtnc
[This review was collected as part of a promotion.] I love samsung galaxy phones. There even cooler since the new models have galaxy AI. You can do all different kind of things with your phone. I learn something new everyday and I've had this phone for over a year. I wish I could afford the new s25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not a bad phone
on April 13, 2026
Posted by: Me2112
[This review was collected as part of a promotion.] Phone has good screen resolution, decent battery life, not bad speakers, and a pretty good camera
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is great for the price.
on April 13, 2026
Posted by: WickedGalaxy
[This review was collected as part of a promotion.] My Samsung Galaxy A36 5G has been my primary device for testing how mid-range hardware handles modern software demands. The phone screen is very bright and smooth due to the 120Hz refresh rate. However, my experience shows that while the exterior and display feel high-end, the internal performance is better suited for casual use rather than heavy workloads.
One of the most interesting parts of using this phone is the access to Galaxy AI. I can use the Circle to Search feature to look up anything on my screen instantly, which is very convenient. The AI tools also extend to my photos; I use the Object Eraser to remove background distractions and the Photo Remaster tool to automatically improve the lighting in my shots. The keyboard even includes Chat Assist, which helps me change the tone of my messages or translate text on the fly.
When it comes to staying connected, the phone performs well. It supports Wi-Fi which I have noticed provides a much more stable connection on my home network compared to older devices. The 5G cellular connectivity is also consistent, providing fast download speeds when I am away from home. It also uses Bluetooth 5.4, which keeps my wireless headphones connected without any drops. However, I have found that this phone is not really good for gaming or streaming. I wish I had my Galaxy 20fe still. But this is a great phone for the price.
One of the most interesting parts of using this phone is the access to Galaxy AI. I can use the Circle to Search feature to look up anything on my screen instantly, which is very convenient. The AI tools also extend to my photos; I use the Object Eraser to remove background distractions and the Photo Remaster tool to automatically improve the lighting in my shots. The keyboard even includes Chat Assist, which helps me change the tone of my messages or translate text on the fly.
When it comes to staying connected, the phone performs well. It supports Wi-Fi which I have noticed provides a much more stable connection on my home network compared to older devices. The 5G cellular connectivity is also consistent, providing fast download speeds when I am away from home. It also uses Bluetooth 5.4, which keeps my wireless headphones connected without any drops. However, I have found that this phone is not really good for gaming or streaming. I wish I had my Galaxy 20fe still. But this is a great phone for the price.
Value
3
Response from Samsung USBy R&R, April 15, 2026
Howdy WickedGalaxy,
Thank you for your detailed review of the Galaxy A36 5G. We're glad to hear that the display, connectivity, and Galaxy AI features are enhancing your daily experience. Your feedback about performance during heavier tasks is valuable and points out areas where we can continue to improve. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for your detailed review of the Galaxy A36 5G. We're glad to hear that the display, connectivity, and Galaxy AI features are enhancing your daily experience. Your feedback about performance during heavier tasks is valuable and points out areas where we can continue to improve. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
this product had a feature
on April 13, 2026
Posted by: shafiq
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily and it has been an excellent experience. The performance is fast and smooth whether I’m streaming videos, browsing, or using multiple apps at once. The display quality is very clear and vibrant, which makes watching movies and content much more enjoyable.
One feature I really like is Galaxy AI. It helps me with everyday tasks, making things easier and more efficient. From improving photos to assisting with productivity, it adds real value to the device.
The battery life is also reliable and lasts throughout the day with regular use. Overall, Samsung has delivered a high-quality product that meets my needs for both work and entertainment.
One feature I really like is Galaxy AI. It helps me with everyday tasks, making things easier and more efficient. From improving photos to assisting with productivity, it adds real value to the device.
The battery life is also reliable and lasts throughout the day with regular use. Overall, Samsung has delivered a high-quality product that meets my needs for both work and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with a great price.
on April 13, 2026
Posted by: Zastron
[This review was collected as part of a promotion.] Galaxy AI helps me find shows to watch and helps me stay on tasks! Didn't know i needed this until now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is a great phone.
on April 13, 2026
Posted by: N7Z9ishim
[This review was collected as part of a promotion.] It's a good phone for the most part. The most irritating thing is the fingerprint sensor is not always accurate. The phone does not typically lag, and it has great storage. I would recommend it to others who are looking for a good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Lizzyroo
[This review was collected as part of a promotion.] This phone is used for texting,calls and some games. I love the AI feature for creating fun pics and getting useful information. It functions well and is a great value for the money.
Value
5
Written by a customer while visiting Samsung US