Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4 out of 5
4
This product has great quality
on April 13, 2026
Posted by: Mayhusband367
[This review was collected as part of a promotion.] Great price and functionality also love the galaxy ai fuctions
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I always loved samsung phones.
on April 13, 2026
Posted by: SoufDallas214
[This review was collected as part of a promotion.] With being introduced to AI, what better brand to be introduced it with then samsung devices, not only do I like customizing my galaxy with themes and fonts, now my samsung phone and tablet just got a little more technology improved
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Operating system
on April 13, 2026
Posted by: Aleo2o5
[This review was collected as part of a promotion.] I really like the operating system. Make everything easy for me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 13, 2026
Posted by: 1234kate
[This review was collected as part of a promotion.] The features of my galaxy are amazing. I use them daily especially galaxy Ai. For my calendar schedules kids dinner, etc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent product.
on April 13, 2026
Posted by: Piratewizard
[This review was collected as part of a promotion.] My Galaxy phone has always been reliable and I would have no other brand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Love the A36 but would love a S25-26
on April 13, 2026
Posted by: Noesh8ks
[This review was collected as part of a promotion.] Love this model A36 but would rather have the s25 s26 but going through some hard times and can't afford it. But I do like my current A36 with the features and the AI mode it's a convenient solution for me right now.
Value
3 out of 5
3
Response from Samsung USBy R&R, April 15, 2026
Hello Noesh8ks,
It's wonderful to hear that you are enjoying the Galaxy A36 5G and its features! The AI capabilities can be a valuable addition to your daily tasks, and it seems to be meeting your needs perfectly. We will provide some interesting information about the AI features on your Galaxy A36 5G in the link below. Thank you for sharing your review, and for being a valued Samsung customer!
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is AWESOME‼️‼️‼️‼️
on April 13, 2026
Posted by: Peaches96
[This review was collected as part of a promotion.] Hands down 10 ot of 10 RECOMMENDED BEST GALAXY I'VE EVER HAD
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing... lots of cool capabilities
on April 13, 2026
Posted by: emhart
[This review was collected as part of a promotion.] This phone is great... I watch a lot of videos and listen to music all the time... I actually published two books using this phone ... absolutely 💯... amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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