Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Good Starter Phone
on April 13, 2026
Posted by: Android4life
[This review was collected as part of a promotion.] Purchased this for my son's first phone. It is a great starter phone. Checked all our needs and some wants in what we were looking for in a first phone for our son. It is a good size as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This smart phone is awesome. It's reliable
on April 13, 2026
Posted by: CarrierAce1
[This review was collected as part of a promotion.] AI is like having an encyclopedia with me at all times. Is made my life much simpler. It has all my answers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My new Galaxy A36 is the greatest
on April 13, 2026
Posted by: Weezee
[This review was collected as part of a promotion.] I traded my old Galaxy 5 for a new Galaxy A36 recently and boy is it great . It was easy for Galaxy AI to help set my phone up and was also very helpful in other ways .
Value
4
Response from Samsung USBy R&R, May 6, 2026
How is it going Weezee,
Thank you for sharing your thoughts on the Galaxy A36 5G. The Smart AI features and straightforward setup process make it easy for users to transition to new devices. I'm glad to hear that your new Galaxy has been a positive upgrade for you. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A36 5G. The Smart AI features and straightforward setup process make it easy for users to transition to new devices. I'm glad to hear that your new Galaxy has been a positive upgrade for you. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast and works well.
on April 13, 2026
Posted by: Chris2026
[This review was collected as part of a promotion.] I use Galaxy AI on my Samsung phone mostly to ask Bixby how to spell words and to make hands-free phone calls. I also rely on the Samsung Health app every day to track my steps and stay active. Between Bixby and Samsung Health, my phone really helps me stay organized and healthy all day long!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lasting battery
on April 13, 2026
Posted by: Reyeinkz
[This review was collected as part of a promotion.] Had to learn samsung galaxy phone's very well and now knowing the ins and outs gets better...
Value
3
Response from Samsung USBy R&R, April 16, 2026
Hi Reyeinkz,
It is great to hear the experience keeps getting better as you get more familiar with it. The Galaxy A36 5G is designed to support everyday use with reliable performance and features.
Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Facebook
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It is great to hear the experience keeps getting better as you get more familiar with it. The Galaxy A36 5G is designed to support everyday use with reliable performance and features.
Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone is great...
on April 13, 2026
Posted by: Gama71
[This review was collected as part of a promotion.] Phones great....but it does need and aux port and a micro SD card slot....other than that it's great
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hola Gama71,
Thank you for sharing your experience with the Galaxy A36 5G. Its smooth functionality and modern features, such as Smart AI, make the A Series a reliable choice for many users. We appreciate your feedback regarding additional connectivity and storage options. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. Its smooth functionality and modern features, such as Smart AI, make the A Series a reliable choice for many users. We appreciate your feedback regarding additional connectivity and storage options. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Chris2
[This review was collected as part of a promotion.] I use my galaxy a series for business purposes and work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast Phone
on April 13, 2026
Posted by: DUDE22
[This review was collected as part of a promotion.] I love this phone for its price point, it's fast and responsive and I feel like i have an S series phone for a quarter of the price.
Value
5
Written by a customer while visiting Samsung US