Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4 out of 5
4
not a bad phone
on April 27, 2026
Posted by: limitED89
[This review was collected as part of a promotion.] Good battery life, screen, and can do lite gaming.
Value
4 out of 5
4
Response from Samsung USBy R&R, April 30, 2026
Hi limitED89,
Thank you for updating us on your experience with the Galaxy A36 5G. The combination of battery life and performance makes it ideal for everyday use. The Galaxy A36 5G is designed to handle streaming, browsing, and light gaming effortlessly. We appreciate your continued support of Samsung.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My samsung A36 5g
on April 27, 2026
Posted by: Altesse
[This review was collected as part of a promotion.] The Samsung Galaxy A36 is a mid-range smartphone that focuses on giving good value for money rather than top-tier performance. It sits in the affordable 5G category and is designed for everyday users who want a reliable phone without spending flagship prices.
Design & Display
One of the best things about the Galaxy A36 is its display. It features a large 6.7-inch Super AMOLED screen with a 120Hz refresh rate, which makes scrolling smooth and watching videos enjoyable. The brightness is strong enough for outdoor use, and overall it feels more premium than expected at this price. �
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good product but lacks processing power
on April 27, 2026
Posted by: Krxsh29
[This review was collected as part of a promotion.] Galaxy ai is good but needs some attention Slight lag when using it
Good camera
Good battery life
Decent proccesor
Value
4 out of 5
4
Response from Samsung USBy R&R, April 30, 2026
Hello Krxsh29,
Thank you for sharing your thoughts on the Galaxy A36 5G. The overall balance of this device really stands out. The Galaxy A36 5G is designed to provide solid performance, good battery life, and useful Smart AI features for everyday use. We appreciate your choice of Samsung!
-Ty

Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy A36
on April 23, 2026
Posted by: LovemyA36
[This review was collected as part of a promotion.] I use my Galaxy AI A36 for everything.. shopping, paying my bills. Social media..
Information, or just to talk
I Love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung a36 5g
on April 21, 2026
Posted by: Kens365g
[This review was collected as part of a promotion.] My samsung a36 5g has been a great phone it's very fast the camera crystal quality an my samsung ai assistant has been spectacular i am very pleased with my ourchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my samsung phone
on April 20, 2026
Posted by: Liljen83
[This review was collected as part of a promotion.] I love my samsung. I do everything on this phone. Streaming apps, watching videos, all my text and calls, video doctor appointments, video calls woth family, all my online shopping, I use the calender to keep track of all my appointments, I use the alarm to wake me up for work and appointments. And I use Galaxy AL on a daily also. I literally don't know what I would do without this phone. I've been with Samsung for so long I can't even remember how long because its always been my go too. I wouldn't want any other phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It has a Large screen
on April 20, 2026
Posted by: Bluestar
[This review was collected as part of a promotion.] I've owned nothing but Androids and I'm 55 years old. And I would say at least 75% were Samsung. I've had great luck with them as far as drops and how many drops. I would say They last me a year or two. They're reasonably priced and very rugged and dependable. I cant see myself ever owning an I Phone. I recommend Samsung phones, Tablets and Laptops, in my opinion they're top of the line. And Samsumg AI is Accurate, Dependable and always willing and ready for any and all the tasks you can have them.
Value
3 out of 5
3
Response from Samsung USBy R&R, April 21, 2026
Howdy Bluestar,
It's wonderful to hear about your long history with Galaxy devices. The Galaxy A36 5G continues this tradition by offering a large display, a durable design, and useful AI features that simplify everyday tasks. Your ongoing support is greatly appreciated and reflects the consistent experience we've aimed to provide. Thank you for choosing Samsung as your preferred brand.
-Ty

Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 20, 2026
Posted by: Betsyaurora67
[This review was collected as part of a promotion.] My A 36 5g is so easy to handle has excellent Gemeni version awesome background themes also. Battery life is long and I've had 2 light outages and with my battery pack charger works rapidly. Last long great picture quality never lets you down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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