Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Very good review
on April 27, 2026
Posted by: QuieZiva4
[This review was collected as part of a promotion.] I have had no problems with my Galaxy A365G phone. I use it all the time for games, searches, and phone calls and many texted messages. The camera is excellent. It produces quality photos and videos. I would recommend this phone. I have just started using the AI features. So far so good. I do like the new feature of the compass.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 27, 2026
Posted by: Zahara88
[This review was collected as part of a promotion.] Great Galaxy AI Gemini is the best it helps me with what ever question I might have and my kids love using Gemini with their homework as well.
Awesome features with every system update I explore new features that's gets better and better.
Overall the Galaxy A36 is my favorite.
Awesome features with every system update I explore new features that's gets better and better.
Overall the Galaxy A36 is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent
on April 27, 2026
Posted by: GalaxyD
[This review was collected as part of a promotion.] In general, I've always liked Samsung phones. I really like this phone; it has many features. the spectacular galaxy AI function
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A36
on April 27, 2026
Posted by: LovemySamsungA36
[This review was collected as part of a promotion.] On my Samsung Galaxy A36 the AI response is just like talk to a real person an helpful in looking up information on a daily basis! Im im absolute aww honestly! Takes awesome pic an keep up with my work schedule on a weekly basic i just dont know what I'd do without it! Probably not know when to go into work l Iol! Cause my A36 alarms an reminds me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a very good camera for photograph
on April 27, 2026
Posted by: Dangerously
[This review was collected as part of a promotion.] The Samsung Galaxy A35 5G is overall a really good product. They have come along way from a few years ago. Their system is faster, very strong and durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: MrsWallin
[This review was collected as part of a promotion.] This phone has been a great upgrade from my previous phone. I have no issues with being slow or lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features and takes really good photos
on April 27, 2026
Posted by: Renee22
[This review was collected as part of a promotion.] I use my phone for games, watching movies,streaming,listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its ok lags sometimes
on April 27, 2026
Posted by: Fixxerguy1023
[This review was collected as part of a promotion.] Well let's start by saying I've been using Samsung for awhile now about 7 years and out of all of them I don't really care for this one it lags and sometimes my apps don't work so im kinda disappointed in this phone but I guess it works for a budget phone
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hi there Fixxerguy1023,
Thank you for sharing your experience with the Galaxy A36 5G. Longtime Galaxy users continue to appreciate the familiar design, connected features, and everyday convenience the A Series offers. If you notice your device slowing down or lagging at times, please remember that the Quick Optimization feature can enhance your device's performance by identifying apps that drain battery life. This feature efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. To do this, go to Settings, find Device care, tap on Optimize now, and then select Done. For more information on keeping your device running smoothly, please check out the article linked below. We appreciate your feedback regarding app responsiveness and overall performance. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. Longtime Galaxy users continue to appreciate the familiar design, connected features, and everyday convenience the A Series offers. If you notice your device slowing down or lagging at times, please remember that the Quick Optimization feature can enhance your device's performance by identifying apps that drain battery life. This feature efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. To do this, go to Settings, find Device care, tap on Optimize now, and then select Done. For more information on keeping your device running smoothly, please check out the article linked below. We appreciate your feedback regarding app responsiveness and overall performance. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US