Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
This is the best phones I've had so far
on May 15, 2026
Posted by: MajicJ
[This review was collected as part of a promotion.] I use my A36 for personal use like playing games, watching YouTube, etc. I got this phone on November 2025 as an upgrade over my Moto G 5G, and this is the first Galaxy I've ever had. For a phone, it does its job pretty well, and yeah, it's had its hiccups from time to time, but it's WAY better than my old phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable quality
on May 15, 2026
Posted by: Michele
[This review was collected as part of a promotion.] I love using my samsung.The product is price competitive and always impressive.The phone has done a lot to improve my life,from renting an apartment to buying groceries.It is always dependable and fast.Phone not working? BUY A SAMSUNG! Very American!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Mid-Range 5G Phone
on May 11, 2026
Posted by: SamsungAllTheWay
[This review was collected as part of a promotion.] This is a really nice upgrade over the Galaxy A32 I had previously, which itself was a great, sturdy phone. The A36 has plenty of storage at 128GB, and the 6GB RAM is plenty to satisfy my needs. Additionally, the screen size is great and the graphics are sharp. The phone was easy to set up and is intuitive to configure settings and to personalize.
I was surprised that the back cameras are on a raised platform with a larger footprint than on the A32, making the back protective case for that phone a tight fit and somewhat incompatible with this A36 - surprising, because it's essentially a direct upgrade replacement for it. The case is also incompatible with the down volume button. I need to cut out a small section in both areas of the case to make it compatible instead of being forced to buy a new one, something that was disappointing.
I haven't taken much advantage yet of the Galaxy AI features, though I plan to soon and compare it to other AI resources to determine which work best for my needs.
The simple-to-use talk and text communication features on this phone, combined with the productivity tools like clock and calendar, plus all the intelligence platforms, in addition to the multitude of apps like weather and transportation, make the A36 an invaluable tool to help me manage my life and work and make it all more efficient.
Value
4
Response from Samsung USBy R&R, May 12, 2026
Hey there SamsungAllTheWay,
Thank you for sharing your experience with the Galaxy A36 5G. Its spacious display, sharp graphics, and smooth performance make it a reliable choice for both work and personal use. I’m glad to hear that the setup and customization process felt intuitive for you. Your detailed feedback regarding accessories and compatibility is greatly appreciated. While the full rollout of Galaxy AI hasn’t yet reached A Series devices, you can learn more about the Smart Awesome Intelligence included with your device by checking out the link below. Thank you for your valuable insights and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. Its spacious display, sharp graphics, and smooth performance make it a reliable choice for both work and personal use. I’m glad to hear that the setup and customization process felt intuitive for you. Your detailed feedback regarding accessories and compatibility is greatly appreciated. While the full rollout of Galaxy AI hasn’t yet reached A Series devices, you can learn more about the Smart Awesome Intelligence included with your device by checking out the link below. Thank you for your valuable insights and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty nice device.
on May 11, 2026
Posted by: TrulyBlessed
[This review was collected as part of a promotion.] Galaxy AI, overall it is a nice phone. I only wish that in camera mode they would allow the flashlight in .05 video mode. Otherwise it's a great device.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya TrulyBlessed,
Thank you for sharing your experience with the Galaxy A36 5G. It’s wonderful to hear that you are enjoying the Smart AI features and the overall device performance. Feedback like yours highlights how important even the smallest camera features can be in everyday use and content creation. We appreciate you taking the time to share your thoughts with us. We also acknowledge your request for additional lighting in certain camera modes. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. It’s wonderful to hear that you are enjoying the Smart AI features and the overall device performance. Feedback like yours highlights how important even the smallest camera features can be in everyday use and content creation. We appreciate you taking the time to share your thoughts with us. We also acknowledge your request for additional lighting in certain camera modes. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 11, 2026
Posted by: Nightowl
[This review was collected as part of a promotion.] I use my Samsung galaxy for streaming, gaming, movies, sports and more.
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hi there Nightowl,
Thank you for sharing your thoughts on the Galaxy A36 5G. Streaming, gaming, and enjoying entertainment on the go are all experiences the Galaxy lineup is designed to support smoothly. It is great to hear the device has been a strong fit for your everyday routine. Thank you for letting us know how it is going for you and thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. Streaming, gaming, and enjoying entertainment on the go are all experiences the Galaxy lineup is designed to support smoothly. It is great to hear the device has been a strong fit for your everyday routine. Thank you for letting us know how it is going for you and thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung A36 has great features
on May 4, 2026
Posted by: Nightowl
[This review was collected as part of a promotion.] I use it for work, streaming, sports, movies and games.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Howdy Nightowl,
Thank you for sharing your thoughts on the Galaxy A36 5G. It's wonderful to hear that the device has been a great fit for work, streaming, gaming, and everyday entertainment. The smooth performance, combined with Galaxy features, really enhances the overall experience. We appreciate your review and thank you for making Samsung a part of your daily life!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. It's wonderful to hear that the device has been a great fit for work, streaming, gaming, and everyday entertainment. The smooth performance, combined with Galaxy features, really enhances the overall experience. We appreciate your review and thank you for making Samsung a part of your daily life!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
💯💯💯💯💯💯💯💯💯
on May 4, 2026
Posted by: IAMWHOIAM
[This review was collected as part of a promotion.] Love Samsung products most of the time💯💯💯💯💯💯💯💯💯
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hello IAMWHOIAM,
Thank you for expressing your enthusiasm for the Galaxy A36 5G. It’s wonderful to hear from long-time Samsung users who continue to enjoy the Galaxy experience and all the smart features it offers. We appreciate your loyalty as a Samsung fan!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for expressing your enthusiasm for the Galaxy A36 5G. It’s wonderful to hear from long-time Samsung users who continue to enjoy the Galaxy experience and all the smart features it offers. We appreciate your loyalty as a Samsung fan!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 2, 2026
Posted by: Littlebyrd
[This review was collected as part of a promotion.] The A36 is a great phone. Great value and the it has all the features of top phones. With new features such as Galaxy AI work well with this phone. I have no complaints and if your looking for a great phone at a great value the A36 is the cell phone for you.
Value
5
Response from Samsung USBy R&R, May 11, 2026
Hello Littlebyrd,
Thank you for sharing your experience with the Galaxy A36 5G. It's great to hear that its performance, value, and Smart AI features have contributed to your positive daily experience. The A series consistently combines helpful features with reliable functionality in an accessible manner. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. It's great to hear that its performance, value, and Smart AI features have contributed to your positive daily experience. The A series consistently combines helpful features with reliable functionality in an accessible manner. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US