Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Nice Resolution picture . Big screen .
on May 21, 2026
Posted by: Mikegzs
[This review was collected as part of a promotion.] I use my A36 to listen to Bixby and Grok and Googles Gemini and lots of Ai writing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 20, 2026
Posted by: Icecreambuds1212
[This review was collected as part of a promotion.] I love Samsung been using Samsung for over 20 yrsrd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on May 20, 2026
Posted by: Serenity0507
[This review was collected as part of a promotion.] My Galaxy A36 is everything to me! It is my computer, phone, movie screen, and etc!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product began lagging from day 1
on May 19, 2026
Posted by: Elroy79
[This review was collected as part of a promotion.] The phone looks good and feel on point when you first get into it....shortly after you get a couple pics in it and a game and app or 2 it starts to lag and not accept your gouch in any sort of timely manner. Now i do have to say the camera holds up and stays taking good pics.
Value
2
Response from Samsung USBy R&R, May 21, 2026
Hey there Elroy79,
Thank you for sharing your feedback on the Galaxy A36 5G. We appreciate your insights regarding the vibrant display and sleek design, which are standout features of the Galaxy experience. It’s great to hear that you're capturing fantastic photos with the device’s triple-camera system.
If you're experiencing issues with unresponsive apps, it might be time for a little spring cleaning. You don’t need to uninstall the app or reset your phone or tablet; simply clear the app's cache or data. This process removes any problematic files or bugs that may be causing the app to malfunction. Clearing the app cache is similar to giving your apps a refresh, eliminating residual files that could be slowing them down.
To clear the app cache, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, then tap **Clear cache**.
For more information, please check out the online article linked below. Thank you for your review, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your feedback on the Galaxy A36 5G. We appreciate your insights regarding the vibrant display and sleek design, which are standout features of the Galaxy experience. It’s great to hear that you're capturing fantastic photos with the device’s triple-camera system.
If you're experiencing issues with unresponsive apps, it might be time for a little spring cleaning. You don’t need to uninstall the app or reset your phone or tablet; simply clear the app's cache or data. This process removes any problematic files or bugs that may be causing the app to malfunction. Clearing the app cache is similar to giving your apps a refresh, eliminating residual files that could be slowing them down.
To clear the app cache, follow these steps:
1. Open **Settings**.
2. Swipe to and tap on **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, then tap **Clear cache**.
For more information, please check out the online article linked below. Thank you for your review, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features that work great
on May 19, 2026
Posted by: SFLeclerc16
[This review was collected as part of a promotion.] I love this phone. I use it mainly for communication, music, and playing some games like F1 clash. The phone handles all of these things flawlessly. I love the venue in settings that let's Me tweak the sound profile of the music however and whenever I want. I also love the game bar as it optimizes my phone for games as soon as it knows I'm using one. One of my favorite features by far though is the galaxy AI photo editing. It let's me erase things from whatever image I need whenever I need and does a great job. Overall I would immediately recommend this phone to anyone who asks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This A series phone exceeded my expectations 100%.
on May 19, 2026
Posted by: EtherealnrbS
[This review was collected as part of a promotion.] The Galaxy A36 5g delivered what I missed so much in the S series and had drawn back to less expensive models and brands. I reminiscenced to my last S10e and proved to be more. It's sustained weather, bumps and bruises, tap to pay a plenty, and a host of house music downloads. The camera is great and one can only imagine what other top end Galaxy models capture with their lens power. The security and privacy is top notch, as usual. I'm so grateful to be back with Samsung and look forward to trade in fur the newest Galaxy models to accommodate my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A36 5G has extremely great features and value
on May 18, 2026
Posted by: Kandiland
[This review was collected as part of a promotion.] The Galaxy AI "GEMINI" is so helpful. You can ask it anything and receive a very insightful answer. I use my A36 5G for grocery shopping, furniture shopping, clothes and shoes shopping, business, hotel reservations, restaurant, etc. You can do anything with it that you can think of. Shoot videos, take great pictures and more. It has a great calendar. And email access, and not to mention, it has an awesome PHONE. I'M VERY PLEASED WITH MY A36 5G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Phone Experiences
on May 18, 2026
Posted by: Harbor
[This review was collected as part of a promotion.] My phone is overall very well, and enjoyable, however, it cannot handle heavy games like Melon Sandbox very well, as when I spawn about 25 melons, I have to exit the game. Over all, it has good wifi connection even when away, and It's pretty good. One flaw however, is when you decide to edit a photo using the Galaxy AI, which causes freakishly horrid things to appear, like glitches, and whatnot. Like once, I had been trying to remove someone's hair because why not, and it didn't register as bald, just as a freakish ghosting effect. It was quite uncanny. This is the only problem so far.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Ahoy Harbor,
Thank you for sharing your experience with the Galaxy A36 5G. It is great to hear you have been enjoying the connectivity, everyday performance, and creative Galaxy AI photo editing features. Feedback around gaming performance and editing expectations is valuable and helps highlight the ways customers use their devices for both entertainment and creativity. Thank you for sharing with us and letting us know how you feel about your Galaxy A36 5G. Thank you for making Samsung a part of your day.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A36 5G. It is great to hear you have been enjoying the connectivity, everyday performance, and creative Galaxy AI photo editing features. Feedback around gaming performance and editing expectations is valuable and helps highlight the ways customers use their devices for both entertainment and creativity. Thank you for sharing with us and letting us know how you feel about your Galaxy A36 5G. Thank you for making Samsung a part of your day.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US