Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
It's got amazing features
on May 25, 2026
Posted by: Jspradlin
[This review was collected as part of a promotion.] The galaxy ai system is great I can stream TV music for the entire day the battery last for an entire day before I have to recharge it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love it.
on May 25, 2026
Posted by: Zattack
[This review was collected as part of a promotion.] I absolutely love it. It's great for like a mid-range phone like saying it's between not too cheap but in a mid-range like that's it. Not as high as the S series but I'm pretty close.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has good camera quality and is great
on May 25, 2026
Posted by: Dabbinmama96
[This review was collected as part of a promotion.] Galaxy AI is very helpful with things I'm not quite understanding. The phone works fast and doesnt lag. It has very good storage space and has alot of different themes and fonts you can choose from. You can buy wallpapers that are 3D and there is plenty to choose from. Speakers work great and the camera is absolutely amazing. With the 0.5 and .02 you can get a whole picture with the family and not have to worry about it being blurry or someone being cut out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on May 25, 2026
Posted by: Cjsmith
[This review was collected as part of a promotion.] I use this phone for everything. I love how i never have any problems with it very fast in moving from one app to the next
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing with lots of features
on May 25, 2026
Posted by: MellowMarsh
[This review was collected as part of a promotion.] I use my phone for literally anything to watching movies, scrolling Facebook, Snapchat. It has lots of storage that I need. It's a nice big size compared to the rest of them. It's just overall the best in my opinion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A+ Galaxy
on May 25, 2026
Posted by: Stev0117
[This review was collected as part of a promotion.] Use my A36 5G for gaming and movies. Gaming is almost unfair when playing some players. The movement and control is faster and smoother resulting in more winning and we all know that means more money.
Movies are smoother than my TV, with no waiting for the download circle of frustration we all know to well. The picture quality is as good if not better also.
Will stick with samsung a models no matter what carrier I use for years to come.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too basic. No physical options.
on May 24, 2026
Posted by: E4NS4I
[This review was collected as part of a promotion.] This device is very basic and lacking physical port for a memory card or a jack for headphones. This forces you to upgrade your information to the cloud.And also to buy bluetooth headphones. I had the exact same phone set up with a brand that xfinity says they're not compatible with. It did include a headphone jack and a memory card slot. Galaxy A.I. is helpful. Other functions are adequate for a basic phone.
Value
1 out of 5
1
Response from Samsung USBy R&R, May 26, 2026
Hello there E4NS4I,
Thanks for sharing your thoughts on the Galaxy A36 5G. Everyone uses their device a little differently, so feedback around features and connectivity is always helpful to hear. We appreciate you taking the time to leave your review. thank you for choosing Samsung.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has been problematic
on May 23, 2026
Posted by: RoCityDon713
[This review was collected as part of a promotion.] I'm trying to get a feel for this galaxy a1 series but I am disappointed in the logistics, or lack of manageability
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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