Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
This product has great features
on May 25, 2026
Posted by: Hitman
[This review was collected as part of a promotion.] I use my Samsung galaxy for streaming, gaming, sports, movies, work and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use compared to previous phones I've had
on May 25, 2026
Posted by: DeniKusz
[This review was collected as part of a promotion.] This phone offers AI, very handy.
I love how the screen knows when I need it to adjust the brightness for my eyes.
Quality sound, I can easily understand and hear clearly.
I love how the screen knows when I need it to adjust the brightness for my eyes.
Quality sound, I can easily understand and hear clearly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great display.
on May 25, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] the screen is amazing and I love the brightness level but when i play basic games like Roblox it overheats but the snapdragon chip is really and it is really lightweighted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great new and improved features
on May 25, 2026
Posted by: GalacticLollipop
[This review was collected as part of a promotion.] I use my Samsung Galaxy for streaming, messaging, notes and so much more. The camera is amazing and its new features are wonderfully equipped. Galaxy AI has been such an awesime support and allows phone services to be used with ease. The way the device is designed makes even simple features impactful to the overall success of the device. Other services such as involving audio, location and data storage are highly developed and make this the phone to choose. When comparing it to other devices this product has by far been my favorite and I would recommend it to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just the basics °~♤~REVIEW~♧~°
on May 25, 2026
Posted by: FloridaManDontStop
[This review was collected as part of a promotion.] I normally don't write reviews so I know I'm gonna stink at this but here goes anyways. I like the phone. It really does everything I want or need if I'm being honest. Back then I had to carry 5 devices on me just to do what this 1 item does for me today. I'm the type of person who gets borded very easily, with just about anything, but with my galaxy, boredom just isnt even an issue with me today. I got music, games, top of the line galaxy AI features & apps, I could list so many more but I'd be here all day. Bottomline is this, if your the type of person who has to deal with technology & phones alot, then this phone is for you cause it'll make doing that a heck of a lot easier. Now on the other hand, if your the other type of person who doesnt wanna be on the phone alot but you want the best experience, then this phone can also be for you. We all just want the best outta everything & for myself, I'm happy cause I get that with my samsung. Goodluck & I hope you find what fits you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This Product is OK but needs work
on May 25, 2026
Posted by: Zeebee
[This review was collected as part of a promotion.] Galaxy AI works great especially with Gemini fully incorporated but my gripe is with the amount of Apps that are pre-installed. It is overwhelming to say the least but its saving grace is that for a budget phone, its speed is impressive. The sleek body design even though its plastic, is very ergonomic and well thought out. You could improve on better structural integrity though, say for instance the adhesive you use to hold yhe phone together. Once that phone falls it cracks or the structure of the phone immediately changes. Touch controls are great and very responsive, camera is great for the price. Battery is ok but I want it to last at least 4 extra hours. The reason I say this is because I use my phone with all enabled features, Bluetooth, WiFi, Samsung Wear, High performance settings, high brightness and everything in the pot. This is very stressful on the battery and it lasts maybe 11 hours before wanting to charge and thats great. But what if my schedule changes and I dont have my charger? But thats pretty much it, its a solid phone and I like it and I understand all machines have flaws but it could be better. I can say for sure that I don't dislike the product and its a job well done.
Value
2
Response from Samsung USBy R&R, May 27, 2026
Hey Zeebee,
Thanks for sharing your thoughts on your Galaxy A36 5G. It's great to hear Gemini has been a standout feature for you. We appreciate you taking the time to tell us more about your overall experience with the device.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks for sharing your thoughts on your Galaxy A36 5G. It's great to hear Gemini has been a standout feature for you. We appreciate you taking the time to tell us more about your overall experience with the device.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Above average but good
on May 25, 2026
Posted by: Marcus
[This review was collected as part of a promotion.] I love my galaxy A series that I purchased about a month ago. I use it to take photos. Emails, Facebook and Instagram. It charges pretty fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A lasting Phone
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has been with me for at least 5 years, and even though right now I'm looking to get the S26, it's not because this phone is bad in any way. For me, this phone has shown a lot of durability, without exaggerating, I've gone to the sea and pools and forgot about it being in my pocket for at least 7 times, and it still works great. The charging port that in other phones usually last for me for a year, has lasted in this phone for those 5 years, and although it is now a little damage, it has been my fault for bad charging habits. In resume, this phone works great for how old is it, and how I have treated it.
Value
5
Written by a customer while visiting Samsung US