Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Really resistant
on May 25, 2026
Posted by: GalaxyFan24
[This review was collected as part of a promotion.] I’ve been really impressed with my Samsung device. The battery lasts all day, the screen quality is amazing, and it runs smoothly even when I’m multitasking. I use it for streaming shows, taking photos, schoolwork, and staying connected with family and friends.
One feature I especially enjoy is Galaxy AI because it makes everyday tasks easier and faster. The camera quality is sharp, and the phone feels durable and reliable. Overall, Samsung continues to make products that are user-friendly, powerful, and worth the investment.
One feature I especially enjoy is Galaxy AI because it makes everyday tasks easier and faster. The camera quality is sharp, and the phone feels durable and reliable. Overall, Samsung continues to make products that are user-friendly, powerful, and worth the investment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy ai
on May 25, 2026
Posted by: Darthvader8717
[This review was collected as part of a promotion.] Love samsung galaxy ai live the brand itself i wouldn't want any other phone besides Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great creatures phone has and camera .
on May 25, 2026
Posted by: Love2shoot
[This review was collected as part of a promotion.] I like the phone all in all. it's can do some quite unique things it's the first Samsung I've had in a while ,the features of the telephone as far as the camera are quite unique I like some of the new features the camera has some quite unique stuff I like the unique cropping and you have the aspect of doing a lot more creativity with the camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a decent phone.
on May 25, 2026
Posted by: Mattrmrob
[This review was collected as part of a promotion.] Honestly one of my favorite A series phones. It actually has a decent ab
Mount of ram.
Mount of ram.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this thing!
on May 25, 2026
Posted by: Thanks
[This review was collected as part of a promotion.] I'm sorry I'm not good at this, but I do love galaxy ai on the a36
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for its price
on May 25, 2026
Posted by: Moe5280
[This review was collected as part of a promotion.] It has a very big screen, not overly big, but will still need two hands!
Processer is pretty smooth and quick, not too much lagging.
Camera is BEAUTIFUL.
But just like any other phone, talk text, apps.😅
Processer is pretty smooth and quick, not too much lagging.
Camera is BEAUTIFUL.
But just like any other phone, talk text, apps.😅
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the value
on May 25, 2026
Posted by: RickMc
[This review was collected as part of a promotion.] I’ve been using this phone for both work and personal use for the past few years, and honestly, it’s been extremely reliable. I really haven’t run into any major issues with it. The only thing I’d say could be improved is the camera zoom quality, but even that is still pretty solid overall.
One thing I’ve really appreciated is not having to constantly deal with storage problems like I did with previous phones. I’ve thought about upgrading to the S24, but it’s hard to justify spending that much when this phone still does everything I need it to do without any problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product has been giving me issues from the st
on May 25, 2026
Posted by: Lilbaddie
[This review was collected as part of a promotion.] This device has given me issues from the very beginning it started off with the charging of it I couldn't charge it like it chart it charges but it charges really really slow for some reason and then the phone itself is slow the camera is not what I thought it would be see when I got this phone I thought it was going to be more upgraded phone than what I had had before but it wasn't and it's not it has for the Galaxy AI I don't even know if this device has that function in it but I'm sure it would be nice thank you
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hi Lilbaddie,
Thank you for sharing your thoughts on your Galaxy A36 5G. We appreciate hearing about your experience with the device in everyday use.
Regarding charging your phone, you have the option to use fast charging. Most Galaxy phones and tablets support fast charging technology found in Samsung chargers, and many also support fast wireless charging for when you need your device to be ready quickly. When you plug your device into a Samsung Fast Charger, the Fast Cable Charging feature will be enabled automatically. This feature is usually on by default, but you can also turn it on manually.
Super Fast Charging is available only on select devices, and you'll need to use a 25W or 45W Samsung-approved adapter. To enable a charging feature, follow these steps:
1. Navigate to Settings and tap on Battery.
2. Tap on Charging settings.
3. Switch on Fast Charging or Fast Wireless Charging. Only the charging speeds supported by your device will be displayed; your device will determine the fastest available option based on the charger connected and the battery status.
To start Fast Charging or Super Fast Charging, connect the USB cable to your phone or tablet, then plug the USB power adapter into a power outlet. For Fast Wireless Charging, simply place your device on a supported wireless charger. Your device will briefly indicate that it has started charging, along with the charging speed and the estimated time to reach a full charge. After a moment, it will show that it is charging and indicate the time remaining until fully charged.
Once the battery is fully charged, you can disconnect the charger from both the device and the power outlet.
For more information on fast charging, please refer to the link provided below. Additionally, we are eager to offer insights on how to set up your camera settings for capturing the best shots. Your feedback on charging, camera experience, and daily functionality is invaluable to us. Thank you for choosing Samsung!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
How to fast charge your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002871/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A36 5G. We appreciate hearing about your experience with the device in everyday use.
Regarding charging your phone, you have the option to use fast charging. Most Galaxy phones and tablets support fast charging technology found in Samsung chargers, and many also support fast wireless charging for when you need your device to be ready quickly. When you plug your device into a Samsung Fast Charger, the Fast Cable Charging feature will be enabled automatically. This feature is usually on by default, but you can also turn it on manually.
Super Fast Charging is available only on select devices, and you'll need to use a 25W or 45W Samsung-approved adapter. To enable a charging feature, follow these steps:
1. Navigate to Settings and tap on Battery.
2. Tap on Charging settings.
3. Switch on Fast Charging or Fast Wireless Charging. Only the charging speeds supported by your device will be displayed; your device will determine the fastest available option based on the charger connected and the battery status.
To start Fast Charging or Super Fast Charging, connect the USB cable to your phone or tablet, then plug the USB power adapter into a power outlet. For Fast Wireless Charging, simply place your device on a supported wireless charger. Your device will briefly indicate that it has started charging, along with the charging speed and the estimated time to reach a full charge. After a moment, it will show that it is charging and indicate the time remaining until fully charged.
Once the battery is fully charged, you can disconnect the charger from both the device and the power outlet.
For more information on fast charging, please refer to the link provided below. Additionally, we are eager to offer insights on how to set up your camera settings for capturing the best shots. Your feedback on charging, camera experience, and daily functionality is invaluable to us. Thank you for choosing Samsung!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
How to fast charge your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002871/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US