Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
I just have a love for Samsung products
on October 3, 2026
Posted by: yusoblue1975
[This review was collected as part of a promotion.] "I chose" the Samsung A36 5G for all the reasons that I just love Samsung. I use my phone for work for traveling for games movies and all the above. It's a great phone and it does everything that I dream for it to do. I am soon looking to upgrade when im able to afford to do that. Thank you Samsung for being a truly great and amazing company with so many products to chose from . God bless you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The processor gets slow
on October 3, 2026
Posted by: Needmoreram
[This review was collected as part of a promotion.] Its a good phone until you start using it more and more. Great battery for that it is. But then the processor and ram get real baggy and slow.half the time ill click to call someone and it calls someone completely different and or it will randomly call people. Need a good better working phone to run my company.. sad I spent this much on this phone.
Value
2
Response from Samsung USBy R&R, October 5, 2026
Hey Needmoreram,
The Galaxy A36 5G combines reliable battery life, 5G connectivity, and versatile camera features for everyday use. We appreciate your feedback regarding the performance issues that arise with heavier usage, such as slower responsiveness and unexpected calling behavior. Due to lag, the phone may queue your taps; when the processor finally responds, it registers all the delayed taps at once. This can often lead to opening the wrong contact, mixing up screen coordinates, or making accidental calls.
The Galaxy A36 includes a feature called RAM Plus, which uses 4GB of your physical storage as virtual memory. To improve performance, you can turn off RAM Plus by following these steps:
1. Go to Settings > Device Care > Memory.
2. Scroll down to RAM Plus and toggle it OFF.
3. Restart your phone for the changes to take effect.
Reliable performance is especially important when your phone supports your business. Your detailed feedback helps Samsung better understand your day-to-day experience. Thank you for choosing Samsung.
Prevent accidental screen touches on your Galaxy phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A36 5G combines reliable battery life, 5G connectivity, and versatile camera features for everyday use. We appreciate your feedback regarding the performance issues that arise with heavier usage, such as slower responsiveness and unexpected calling behavior. Due to lag, the phone may queue your taps; when the processor finally responds, it registers all the delayed taps at once. This can often lead to opening the wrong contact, mixing up screen coordinates, or making accidental calls.
The Galaxy A36 includes a feature called RAM Plus, which uses 4GB of your physical storage as virtual memory. To improve performance, you can turn off RAM Plus by following these steps:
1. Go to Settings > Device Care > Memory.
2. Scroll down to RAM Plus and toggle it OFF.
3. Restart your phone for the changes to take effect.
Reliable performance is especially important when your phone supports your business. Your detailed feedback helps Samsung better understand your day-to-day experience. Thank you for choosing Samsung.
Prevent accidental screen touches on your Galaxy phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Spoon glad I jumped in and got it
on October 1, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I was on the fence for weeks, wondering if I should upgrade. Im so glad I chose to do so. This device is so much better than my old random Android. There are so many features , but its not overwhelming. I am iffy with tech, although, getting better. And I set the whole phone up by myself( can you tell Im proud?). I just used the AI feature today to make my friend a birthday message/ card. It made it EXACTLY how I was picturing. If u are on the fence or even THINKING about it, just DO IT!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Performance for Gaming and Daily Tasks
on October 1, 2026
Posted by: Timisefa
[This review was collected as part of a promotion.] I am incredibly satisfied with my Samsung device. The speed and screen fluidity make it perfect for intensive tasks. I chose this device because of its powerful processor and high refresh rate screen, which completely transformed my gaming experience. It handles multi- tasking smoothly and stays fast even during long gaming sessions. A top-tier device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36
on September 30, 2026
Posted by: 2Blady
[This review was collected as part of a promotion.] I really enjoy using the A36 phone. It's large enough for me to hold onto it without dropping it. I like the ease of working with the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The good and bad
on September 30, 2026
Posted by: Ladybug
[This review was collected as part of a promotion.] I chose this A36 Galaxy phone because it was similar to previous other Samsung phones. I the thing that I enjoy is the most about this phone. Are the Split screens, the multiple capabilities that it has across different app platforms. Now, I would have to say the one major problem that I have with this phone would be the a storage memory. I have the one with the most memory, but when you reach a certain point, the phone starts performing slower in the future. I feel as if I get a newer model. And a better model phone perhaps I would not have these issues
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One overall GOOD phone, it's just right!
on September 29, 2026
Posted by: SheDevi1
[This review was collected as part of a promotion.] The expirence With this phone particularly was a great one, I chose it because it, because the Samsung Galaxy A36 goes very well with my favorite brain., and that's just a bonus.
With reliable service, no evil technical surprises, and well maintained and organized I was able to complete all my goals for that time period and was very happy .
I recommend this phone to anyone . choose Samsung Galaxy A36 and you can't loose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Decision Ever
on September 29, 2026
Posted by: lydynred
[This review was collected as part of a promotion.] This being my first (but not last) Samsung device, I am so glad that I chose to make the upgrade. I absolutely love all of the features, its ease of use and how durable it is. My pictures have never looked better and I am happy with my phone.
Value
5
Written by a customer while visiting Samsung US