Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5 out of 5
5
No Complaints
on May 25, 2026
Posted by: Dani3612
[This review was collected as part of a promotion.] This phone has a great battery life and can hold a lot of apps seamlessly. I have had it for over a year now and no complaints at all. It also takes great pictures and videos. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good quality.
on May 25, 2026
Posted by: SPARKY
[This review was collected as part of a promotion.] This phone has been very reliable. I have used the Galaxy AI feature but would like to learn more and become more efficient at utilizing AI.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and is up to speed
on May 25, 2026
Posted by: Ashlyriumx
[This review was collected as part of a promotion.] I really enjoyed using Galaxy AI and all Samsung galaxy products. I have the Galaxy A36 5G and it is very fast and does not get atucknlile my old phone used to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Affordable reliable a36 for the win
on May 25, 2026
Posted by: Zeeneu
[This review was collected as part of a promotion.] First Samsung product I've owned in a long time it is reliable it's got all the features one could want. I can say it's also rugged after several instances were lesser phones have bit the Dust my Samsung A36 is still going strong.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on May 25, 2026
Posted by: Texascowboy941
[This review was collected as part of a promotion.] I really enjoy the ease of use and quality of the phone, and the affordable price makes it nice on the wallet. The Galaxy AI system makes it easy to stream line different actions while still being free, unlike other brands require upgrades/ed
Software to get the same
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Happily pleased
on May 25, 2026
Posted by: Trixie541xx
[This review was collected as part of a promotion.] I was able to upgrade from my previous android phone and was pleasantly pleased how easily the transition was. I use the phone for both work and home and it meets my needs at both.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth even the cheaper price.
on May 25, 2026
Posted by: ElderScroll
[This review was collected as part of a promotion.] The phone has the basic necessities. Calls, texting, and even a decent front camera. It can surf the web well, and social media use is decent. It even has its Galaxy AI that also functions like any other. The downside to all this is the processing power. You constantly need to make sure you clear enough space to keep it running smoothly because it can barely take even the smallest tasks at times. If your only need is calling, texting, the occasional Google search, and casual social media use then this is fine but any more than that, literally anything more than that- you might as well get a flagship phone or something better than this at least.
Value
2 out of 5
2
Response from Samsung USBy R&R, May 29, 2026
Hey there ElderScroll,
Thank you for providing such thoughtful feedback on your Galaxy A36 5G. We greatly appreciate you taking the time to highlight both the features that have worked well for you and those that have stood out during your daily use. Your perspective is invaluable to us. Thank you for being a part of the Samsung community.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE my Samsung Galaxy a36. BEST "a" Galaxy EVER!
on May 25, 2026
Posted by: HeatherSmokes517
[This review was collected as part of a promotion.] I have always bought Samsung Galaxy devices since purchasing my 1st one Galaxy a22. From there made it a point to never EVER buy any other brand than Samsung Galaxy. Along the past 5 years, I've only ever purchased/used a-Series Samsung Galaxy phones, except once. After the a22 Galaxy, I purchased a used Samsung Galaxy s8 and it was also a very good phone. I used that for a couple months and realized I needed a phone with more space for apps and photos. So I bought, what I believe is the best phone for what I needed it for. I stream movies and tv series. Listen to music. I have a very large amount of photos as well as assorted files and documents that are extremely EXTREMELY important. It's great having everything of necessity at my finger tips. The Samsung Galaxy a35. I had it for a year and a half and it never cracked, the charger port never got lose. The volume is super loud. I can play games and I have an insane amount of apps that I actually use. I just got the Samsung Galaxy a36. Which is supposed to be better than the a35. I read that they will support the a36 for 5 years when they do software updates etc. So far so good. I have never had a complaint about any of the Samsung Galaxy phones I've purchased. I even have a new Samsung led 2026 model M70H. Get yourself a Samsung Galaxy, I guarantee you won't regret the decision.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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