Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
Phone have everything I could think of
on May 25, 2026
Posted by: Lovethisphone
[This review was collected as part of a promotion.] Best think ever this phone and AI is wonderful I love this phone love everything about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on May 25, 2026
Posted by: musicman2795
[This review was collected as part of a promotion.] I use this device to make calls, play games, and watch videos. It is a great phone to have and it has more space than any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Droid
on May 25, 2026
Posted by: Magster
[This review was collected as part of a promotion.] It has good features. Takes really clear pictures. If only the screen were larger... Then it would be perfect for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is garbage
on May 25, 2026
Posted by: Cb1974
[This review was collected as part of a promotion.] This phone is the biggest peace of garbage I've ever bought
Value
1
Response from Samsung USBy R&R, June 1, 2026
Hey there Cb1974,
Thank you for taking the time to review your Galaxy A36 5G. With its sleek design and practical features like Smart AI, this device is designed to keep up with your daily activities and much more. We appreciate your honest feedback and would love to hear more about your experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to review your Galaxy A36 5G. With its sleek design and practical features like Smart AI, this device is designed to keep up with your daily activities and much more. We appreciate your honest feedback and would love to hear more about your experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Worse phone ever!
on May 25, 2026
Posted by: Nada6622
[This review was collected as part of a promotion.] The worse phone I ever owned ! Never would I recommend thus phone.
Value
1
Response from Samsung USBy R&R, June 1, 2026
Good day Nada6622,
Thank you for sharing your thoughts about your Galaxy A36 5G. Its vibrant display and reliable everyday features are designed to deliver an effortless, enjoyable experience. We appreciate you letting us know how it's been going for you and value your feedback. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about your Galaxy A36 5G. Its vibrant display and reliable everyday features are designed to deliver an effortless, enjoyable experience. We appreciate you letting us know how it's been going for you and value your feedback. Thank you for being part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a reliable phone
on May 25, 2026
Posted by: mjw8105
[This review was collected as part of a promotion.] This is all around good phone in the AI. Feature, it's great. I use this phone daily to help with my business
It's fast and durable for the a series. I give this 2 thumbs up.
It's fast and durable for the a series. I give this 2 thumbs up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent and sturdy
on May 25, 2026
Posted by: Navvet
[This review was collected as part of a promotion.] This phone has been through a lot of what would have destroyed other phones. It's fallen into water 3 times and dropped from the bed of my truck twice. Still working like it was new, with the Galaxy AI you can do just about anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung A36 5G
on May 25, 2026
Posted by: Jann68
[This review was collected as part of a promotion.] I had this phone for about a year. It worked decent enough at first, but did have charging problems that started almost immediately. After probably 6 months it started heating up more than usual. Full disclosure, (although i dont believe it was the cause), i cracked the screen and shattered the camera when i dropped it a few months ago. A couple weeks ago a small patch of blue and purple appeared in the corner, the next day it had covered the screen, and the following day the blue and purple began turning black. I do believe it was caused from from the way it would heat up, not from being dropped, but I could be wrong. My husband has the same phone and hasn't had any issues...... I don't use AI, so I have no review on how Galaxy AI operated.
Value
3
Response from Samsung USBy R&R, June 1, 2026
Greetings Jann68,
Thank you for sharing your thoughts on the Galaxy A36 5G. With its sleek design and essential features, this phone is built to keep up with your daily needs, from staying connected to enjoying your favorite content.
If you notice any unusual activity with your phone, please remember that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. Additionally, you have the option to add extra coverage through Samsung Care+, available for eligible devices. This plan offers extended protection and additional support.
For further assistance, please reach out to our Samsung Support Team. We appreciate you taking the time to share your experience, and we value your feedback on the phone’s performance over time. Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. With its sleek design and essential features, this phone is built to keep up with your daily needs, from staying connected to enjoying your favorite content.
If you notice any unusual activity with your phone, please remember that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. Additionally, you have the option to add extra coverage through Samsung Care+, available for eligible devices. This plan offers extended protection and additional support.
For further assistance, please reach out to our Samsung Support Team. We appreciate you taking the time to share your experience, and we value your feedback on the phone’s performance over time. Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US