Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
5
A36 Review
on May 26, 2026
Posted by: jjmundy75
[This review was collected as part of a promotion.] Very reliable, great features, nice picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 26, 2026
Posted by: Rose2petal
[This review was collected as part of a promotion.] This phone is a great phone if you don't wanna pay alot phone a phone I highly recommend this one.the camera take great crystal clear photos. I switch from a Motorola to the Samsung a36 and it was the best decision I ever made galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good budget phone
on May 26, 2026
Posted by: Samsung2good
[This review was collected as part of a promotion.] I mainly us the phone for social media web surfing and some gaming and streaming. It works pretty good some times it can freeze up a bit but overall its a good budget phone.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hello Samsung2good,
Thank you for providing your feedback. Galaxy A36 5G devices are designed to bring essential Galaxy features to everyday use. Battery performance helps make daily use feel more dependable. We're glad to hear it's delivering the kind of everyday reliability you were looking for. We're glad to hear the device is delivering the value and reliability you were hoping for. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for providing your feedback. Galaxy A36 5G devices are designed to bring essential Galaxy features to everyday use. Battery performance helps make daily use feel more dependable. We're glad to hear it's delivering the kind of everyday reliability you were looking for. We're glad to hear the device is delivering the value and reliability you were hoping for. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed and coverage
on May 26, 2026
Posted by: 1dooneyred
[This review was collected as part of a promotion.] Galaxy AI
The Samsung Galaxy A36 5G delivers amazing speed and strong coverage everywhere I go. Gaming runs smooth with great graphics and no lag. Uploading and posting videos is super fast, making social media easy and fun. Great battery life and performance make this phone an awesome daily device!
The Samsung Galaxy A36 5G delivers amazing speed and strong coverage everywhere I go. Gaming runs smooth with great graphics and no lag. Uploading and posting videos is super fast, making social media easy and fun. Great battery life and performance make this phone an awesome daily device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
With this device, it is difficult to detect facial
on May 26, 2026
Posted by: Fawzi110
[This review was collected as part of a promotion.] The Galaxy A36 is impractical because it lacks many features; for instance, taking a screenshot is difficult, and the keyboard is inefficient—it does not recognize languages easily. These are merely examples; in reality, the device has numerous flaws.
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hello Fawzi110,
Thank you for sharing your thoughts on the Galaxy A36 5G. With its sleek design and practical features, this device is designed to keep you connected easily throughout the day. Whether you've just achieved a milestone in a game or need to save an important document, taking a screenshot on your Galaxy phone is a simple process.
The exact method may vary slightly depending on your device model, but generally, you can take a screenshot by pressing the Power (or Side) button and the Volume Down button simultaneously. These buttons are typically located on the right side of the device, although their placement may differ.
To capture a screenshot, press and hold the Power/Side button and the Volume Down button at the same time, then release them after a brief moment. You will see the screen flash, indicating that the capture was successful.
Regarding the keyboard, please know that we are continuously working on updates to expand options for our users. We appreciate you taking the time to share your experiences and value your feedback on usability and the performance of your device. Thank you for being a Samsung customer!
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A36 5G. With its sleek design and practical features, this device is designed to keep you connected easily throughout the day. Whether you've just achieved a milestone in a game or need to save an important document, taking a screenshot on your Galaxy phone is a simple process.
The exact method may vary slightly depending on your device model, but generally, you can take a screenshot by pressing the Power (or Side) button and the Volume Down button simultaneously. These buttons are typically located on the right side of the device, although their placement may differ.
To capture a screenshot, press and hold the Power/Side button and the Volume Down button at the same time, then release them after a brief moment. You will see the screen flash, indicating that the capture was successful.
Regarding the keyboard, please know that we are continuously working on updates to expand options for our users. We appreciate you taking the time to share your experiences and value your feedback on usability and the performance of your device. Thank you for being a Samsung customer!
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
A SERIES DEVICES could be better
on May 25, 2026
Posted by: MaketheAseriesbetter
[This review was collected as part of a promotion.] The A series models are ok.. i find it disturbing that most of them Crash for no reason.. I don't download many apps and regularly clean all the junk out of the that causes it to be sluggish. I prefer the S series of the galaxy however, the A series is much more affordable on a tight budget.
Some of the A series doesn't offer NFC.
THE A series do not have wireless charge abilities at all .
And Of course they do not have BIXBY
Either.
So overall. I believe the phones could be better i give them 3 stars.
And they could all have better memory.
Some of the A series doesn't offer NFC.
THE A series do not have wireless charge abilities at all .
And Of course they do not have BIXBY
Either.
So overall. I believe the phones could be better i give them 3 stars.
And they could all have better memory.
Value
3
Response from Samsung USBy R&R, June 1, 2026
Hey MaketheAseriesbetter
Thank you for taking the time to review your Galaxy A36 5G. Designed for everyday connection and entertainment, it brings together the features that matter most in a sleek and reliable experience. We appreciate you sharing your feedback and value hearing your perspective on how it's been performing for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A36 5G. Designed for everyday connection and entertainment, it brings together the features that matter most in a sleek and reliable experience. We appreciate you sharing your feedback and value hearing your perspective on how it's been performing for you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy A36 5g
on May 25, 2026
Posted by: RaeRae
[This review was collected as part of a promotion.] Love my galaxy a36 5g. Its been a great phone and has held up beautifully to my clumsiness. Has great speed and if i have any issues Samsung makes their techs easily available to address concerns and fix issues fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great amazing phone
on May 25, 2026
Posted by: TooShort
[This review was collected as part of a promotion.] I really love this phone. It is one of the best and fastest phone I have ever owned.
Value
5
Written by a customer while visiting Samsung US