Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4
Great phone with helpful AI features
on June 10, 2026
Posted by: Stressedmomof4
[This review was collected as part of a promotion.] I've been very happy with my Galaxy A36 5G. The battery lasts all day, the screen is bright and clear, and the phone runs smoothly for everything I use it for. I use it for texting, browsing the internet, watching videos, taking photos, and staying connected with family.
One feature I've really enjoyed is Galaxy AI. The AI tools are easy to use and help make everyday tasks more convenient. Whether it's helping with photos, searching for information, or making things quicker and easier to find, the AI features add a nice touch to the overall experience.
The camera takes nice pictures, the design feels modern and comfortable to hold, and the phone has been reliable for daily use. This phone has fit well into my routine, and I would recommend it to anyone looking for a dependable smartphone with useful AI features.
One feature I've really enjoyed is Galaxy AI. The AI tools are easy to use and help make everyday tasks more convenient. Whether it's helping with photos, searching for information, or making things quicker and easier to find, the AI features add a nice touch to the overall experience.
The camera takes nice pictures, the design feels modern and comfortable to hold, and the phone has been reliable for daily use. This phone has fit well into my routine, and I would recommend it to anyone looking for a dependable smartphone with useful AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast and easy to use
on June 10, 2026
Posted by: Heather
[This review was collected as part of a promotion.] I use it for everyday use and to play my games. I don't do the Ai stuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a good phone it's great for kids
on June 10, 2026
Posted by: Love20clean68
[This review was collected as part of a promotion.] I use my phone for everyday use. It is a good budget phone and is great for kids and young teens. If you are looking for a first phone go with A series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing specs
on June 10, 2026
Posted by: Littlebit98
[This review was collected as part of a promotion.] I have been very impressed with this Samsung phone. The performance is fast, the display is bright and clear, and the battery lasts throughout my day. I use it for work, streaming videos, social media, and taking photos, and it handles everything smoothly. Galaxy AI has been a great addition and makes everyday tasks more convenient. The camera quality is excellent, and the overall user experience has exceeded my expectations. I would recommend this phone to anyone looking for a reliable and feature-packed device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is now reliable than any other
on June 10, 2026
Posted by: JalenWalen
[This review was collected as part of a promotion.] My phone is my primary device when it comes to movie, youtube, research, Ai assistance, etc. It gets me from A to Z with no roadblocks. I'm grateful for my device in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product!
on June 10, 2026
Posted by: Thegreatnate
[This review was collected as part of a promotion.] It's great for streaming but the phone gets a little warm when I play games like roblox delta force or arena breakout
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is not bad but could be better.
on June 10, 2026
Posted by: SassUltra
[This review was collected as part of a promotion.] This phone could use some upgrades. The camera quality is not what it should be. The Galaxy AI is ruining our environment & water supply so I don't use it much, it also doesnt react to my voice when i do want to use it. If I have a privacy screen protector on my phone, my fingerprint doesnt work. A regular one works for some reason. The phone UI lags a lot & the phone freezes up when it happens. The battery life doesnt last half as long as it should. The phone doesnt have enough customization options for the majority of the things on the phone. The widgets aren't very good and could be better. I feel like there could be a lot of things added to the photo editor for making photos better.
Value
3
Response from Samsung USBy R&R, June 11, 2026
Greetings SassUltra,
Thank you for letting us know how it is going with your Galaxy A36 5G. The Galaxy A36 5G features a vibrant display, Smart AI capabilities, and provides a well-rounded experience for everyday use. We appreciate your feedback about the camera performance and your overall expectations, as user insights help us understand what matters most. Thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy A36 5G. The Galaxy A36 5G features a vibrant display, Smart AI capabilities, and provides a well-rounded experience for everyday use. We appreciate your feedback about the camera performance and your overall expectations, as user insights help us understand what matters most. Thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has lots of storage
on June 10, 2026
Posted by: Georgieboy
[This review was collected as part of a promotion.] Galaxy AI is great. I enjoy my Samsung galaxy a series phone.
Value
4
Written by a customer while visiting Samsung US