Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6
(2,114 Reviews)
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
3
Great features for price point.
on June 29, 2026
Posted by: DyslexicT
[This review was collected as part of a promotion.] Good phone for the price. Galaxy AI adds great extra features making it more convenient to use.
Value
3
Response from Samsung USBy R&R, July 1, 2026
Hey there DyslexicT,
Thank you for sharing your feedback. We are glad to hear you are enjoying your Galaxy A36 5G. With AI features, 5G connectivity, and a vibrant display, it is designed to deliver a convenient and enjoyable everyday experience. It is wonderful to know the Awesome Intelligence features have added even more value to your overall experience. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback. We are glad to hear you are enjoying your Galaxy A36 5G. With AI features, 5G connectivity, and a vibrant display, it is designed to deliver a convenient and enjoyable everyday experience. It is wonderful to know the Awesome Intelligence features have added even more value to your overall experience. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Starter Phone
on June 29, 2026
Posted by: Zen233
[This review was collected as part of a promotion.] This is an excellent starter phone. I have been using it for over a year now and love it. Check out Galaxy AI. Features are ok and seems pretty stable. No update problems thus far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 29, 2026
Posted by: AB654321
[This review was collected as part of a promotion.] It gets the job done for me, and I love galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast & has plenty of power!!!!
on June 29, 2026
Posted by: Patches
[This review was collected as part of a promotion.] Love the Galaxy AI! I was surprised at how quick it is at loading pages and just overall fast. The photos & videos on places like (Facebook, Tik Tok or Pintrest) are so much more vivid and clearer than the phone I had before. Amazed at how fast it recharges with a 45w supercharger. Has a nice sturdy appearance and love the easy to clean gorilla glass. Again Galaxy AI is great. Overall a great phone and very happy with this purchase!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A36 5G
on June 29, 2026
Posted by: ALovelyBonesB
[This review was collected as part of a promotion.] My Galaxy A36 5G Smartphone does everything I need, effortlessly. Bill management, banking, calendar updates, social networking,. Next thing for me to try out is the Galaxy AI feature. Should be fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A36 5G
on June 29, 2026
Posted by: KINGSALAMI
[This review was collected as part of a promotion.] I've been really happy with the Galaxy A36 5G. The screen is bright and smooth, which makes watching videos and scrolling through apps feel great. The battery easily lasts me all day, even with heavy use, and it charges fast enough that I don't have to worry if I forget to plug it in overnight.
The camera takes surprisingly good pictures for a phone in this price range, especially in daylight. Apps open quickly, and I haven't had any issues with everyday tasks like social media, streaming, or browsing the web.
Overall, I think Samsung did a great job with this phone. If you're looking for a reliable 5G phone without spending flagship prices, the Galaxy A36 5G is definitely worth considering
The camera takes surprisingly good pictures for a phone in this price range, especially in daylight. Apps open quickly, and I haven't had any issues with everyday tasks like social media, streaming, or browsing the web.
Overall, I think Samsung did a great job with this phone. If you're looking for a reliable 5G phone without spending flagship prices, the Galaxy A36 5G is definitely worth considering
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It's a clumsy phone not user friendly .
on June 29, 2026
Posted by: Amy6622
[This review was collected as part of a promotion.] I do not like this phone. I feel my past galaxy were easier to use than this model.
Value
1
Response from Samsung USBy R&R, June 30, 2026
Hello there Amy6622,
Thank you for sharing your thoughts with us. The Galaxy A36 5G features Galaxy AI, a vibrant display, and 5G connectivity, all designed to enhance your daily tasks. We understand that transitioning to a new device can be challenging, especially if you've grown accustomed to previous Galaxy models. If you need any assistance, please reach out to our Samsung Support Team; we would be happy to help you. Your feedback on usability and navigation is important to us and will be shared with our teams as we work to improve the Galaxy experience. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. The Galaxy A36 5G features Galaxy AI, a vibrant display, and 5G connectivity, all designed to enhance your daily tasks. We understand that transitioning to a new device can be challenging, especially if you've grown accustomed to previous Galaxy models. If you need any assistance, please reach out to our Samsung Support Team; we would be happy to help you. Your feedback on usability and navigation is important to us and will be shared with our teams as we work to improve the Galaxy experience. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Goal Baby! Samsung Does it Again!!
on June 29, 2026
Posted by: OutofHarlemNYC
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A36 5G, and it's easily one of the best value smartphones I've owned. It has a sleek, premium-looking design, a bright and vibrant display, and smooth performance that handles everyday tasks with ease. Apps open quickly, multitasking is responsive, and 5G connectivity provides fast downloads and reliable streaming.
Battery life easily lasts a full day, and fast charging is a great convenience. The cameras produce sharp, colorful photos in daylight and perform surprisingly well in lower light for a phone in this price range. Samsung's One UI is clean, intuitive, and packed with useful features, while the company's long-term software and security updates make this phone an excellent investment.
Overall, the Galaxy A36 5G delivers an impressive combination of performance, design, battery life, and value. I would highly recommend it to anyone looking for a dependable smartphone without paying flagship prices.
Battery life easily lasts a full day, and fast charging is a great convenience. The cameras produce sharp, colorful photos in daylight and perform surprisingly well in lower light for a phone in this price range. Samsung's One UI is clean, intuitive, and packed with useful features, while the company's long-term software and security updates make this phone an excellent investment.
Overall, the Galaxy A36 5G delivers an impressive combination of performance, design, battery life, and value. I would highly recommend it to anyone looking for a dependable smartphone without paying flagship prices.
Value
4
Written by a customer while visiting Samsung US