Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Average customer rating
4.6 out of 5
4.6
(2,114 Reviews)
Open Ratings Snapshot
Rating breakdown 2,114 reviews
5 Stars
1,470
4 Stars
451
3 Stars
120
2 Stars
38
1 Star
35
79%of customers recommend this product. 
(
61 out of 77
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A36 5G 128GB (Unlocked) - Awesome Black
Customer Rating
4 out of 5
4
It's a great phone for the price
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI works great it's fast for the version it has a most of all the features that the new phones
Value
4 out of 5
4
Response from Samsung USBy R&R, July 16, 2026
Greetings to you RichieMijlnor,
Thank you for sharing your thoughts on the Galaxy A36 5G. Its responsive performance, useful AI tools, and impressive array of modern features make it a well-rounded device. We're pleased that it provides many of the experiences you appreciate in newer Galaxy phones. Thank you for your feedback and for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Storage!!!!!
on June 29, 2026
Posted by: MrDevilhorns
[This review was collected as part of a promotion.] I Wish it had SD storage!!!!!!!!!!!!!!!¡!!!!!!!!!!!!¡!!!!!
Value
4 out of 5
4
Response from Samsung USBy R&R, July 17, 2026
Hey there MrDevilhorns,
Thank you for sharing your thoughts on your Galaxy A36 5G. The Galaxy A36 5G offers generous built-in storage, smooth everyday performance, and a bright display for apps, photos, and entertainment. We understand that expandable SD card storage would provide even more flexibility for keeping larger media collections and files. Your feedback is valuable as we continue improving the Galaxy experience. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung A36 is a great device
on June 29, 2026
Posted by: RISA83
[This review was collected as part of a promotion.] Samsung A36 is a great device. It has ease of use and tons of space. It also has great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1 year later with A36
on June 29, 2026
Posted by: Sismich
[This review was collected as part of a promotion.] I was reserved regarding which android to use..it was my first time using a Samsung phone and I chose the A36 for their modest features and its brand name. After 1 year of its use, I was impressed and felt it was the right choice for my lifestyle and everyday use. Thank you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on June 29, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I use my Samsung galaxy for streaming, gaming, movies, sports, work, music and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good value for the price point
on June 29, 2026
Posted by: Rosie3241980
[This review was collected as part of a promotion.] Its a decent phone for the cost. My only complaint is the quality of the camera. It stinks.
Value
4 out of 5
4
Response from Samsung USBy R&R, July 29, 2026
Hola Rosie3241980,

Thank you for sharing your thoughts on the Galaxy A36 5G. This device offers smooth everyday performance, a vibrant display, and reliable 5G connectivity, all in a sleek design. We’re pleased to hear that the phone has generally been a solid fit for you.
We understand that the camera quality may not have met your expectations. However, there are ways to enhance your experience with the camera on your phone. The cameras on Galaxy phones and tablets come equipped with various shooting modes and settings that make it easy to capture stunning photos and videos. Features such as AR Doodle, Super Slow-Mo, Director’s View, and Portrait Mode are just a few options at your disposal.
Here are some tips for taking great photos:
- **Golden Hour**: If you want to create a warm glow in your images, consider taking photos during the golden hour, which is the period shortly after sunrise or before sunset. The timing for golden hour varies based on the time of year and your location.
- **Rule of Thirds**: This guideline involves dividing your photo into nine parts with three horizontal and three vertical lines. Position your subject or focal point in either the left or right third of the frame for a more compelling composition. Your Galaxy phone or tablet can help you apply this rule by displaying a grid. To enable it, open the Camera app, tap the Settings icon, and turn on the Grid lines option. You will then see horizontal and vertical lines appear on the viewfinder.
- **Subject Preparation**: If your goal isn’t to take a completely candid shot, ensure that your subject is sitting or standing comfortably and is ready for the photo. A relaxed posture and facial expression can make your subject easier to photograph.
For more information, please check out the link provided below. Your feedback is invaluable as Samsung continues to refine the mobile photography experience. Thank you for choosing Samsung Galaxy.
Camera modes and settings on Galaxy phones and tablets
From

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great service and features
on June 29, 2026
Posted by: 11271978
[This review was collected as part of a promotion.] My Samsung Galaxy for everything music phone services television location etc etc
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's cool 😎 and has a lot more things to it.
on June 29, 2026
Posted by: Winkycr
[This review was collected as part of a promotion.] It's cool, and what are you asking for great protection?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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